Information Systems News

Due to a security upgrade, all bill payment links have been changed. Please remove any old bookmarks, as they will no longer work, and bookmark the links below, instead.

Also due to this upgrade, some customers with older web browsers may no longer be able to pay City of Winston-Salem bills online. If you can no longer access the bill payment forms, you may still pay in the following ways:

Call CityLink at 336-727-8000

Pay In-Person

Pay inside or via drive-through at the following locations:

  • Bryce A. Stuart Municipal Building, 100 East First Street, Suite 121 (open 8 a.m. to 5 p.m. Monday through Friday)
  • Black-Phillips-Smith Government Center, 2301 North Patterson Avenue (open 9 a.m. to 5 p.m. Monday through Friday)


All bills can be mailed to:

City of Winston-Salem
Revenue Collections
P.O. Box 2756
Winston-Salem, NC 27102-2756

Alternate address for Water/Stormwater bills:

City of Winston-Salem Revenue Collections
P.O. Box 580055
Charlotte NC, 28258-0055

Update Your Web Browser

If you've lost access but still wish to pay bills online, you must update your web browser. Follow the links below to download the most popular and up-to-date free browsers:

Microsoft Edge
Google Chrome
Mozilla Firefox
Apple Safari

If you run into issues upgrading your browser, keep in mind that browser upgrades are not possible on some computers that are several years old.

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