City of Winston-Salem, North Carolina
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City Link 727-8000

City Link centralizes access to city information and services through one, easy-to-remember, easy-to-use telephone number. Dial 727-8000 to speak with a professional customer service representative who will answer your questions, provide information, or dispatch a service request for work to be completed. You do not need to be familiar with the structure and responsibilities of city departments.

Cleaning up along a creek.
City Council chamber.
Highway in Winston-Salem.
Picking up household trash.

What's New?

City Link has new hours

  • City Link is now open 24-hours-a-day to service all non-emergency calls, 7 days a week.

Departments connected to City Link

  • Budget and Evaluation, Central Warehouse, Citizen Services/City Secretary, City Attorney, City Manager, Development, M/WBE, DOT, Engineering, Finance, Fleet Services, Information Systems, Housing/Neighborhood Development, Human Relations, Marketing and Communications, Neighborhood Services, Property Maintenance, Planning, Public Works, Purchasing, Real Estate, Risk Management, Sanitation, Stormwater, and Streets.

New Interactive Map for Bulky Item Collection

Addie Robbins
Addie Robbins, Director

addier@cityofws.org

The Contact Center improves citizens' access to information and non-emergency city services, while delivering excellent customer service.

citylink@cityofws.org  

727-8000

Hours
24 hours
Monday-Friday
closed holidays 

Blossoms in front of the BASM Building