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City Link 311

City Link offers an online Live Chat option for the convenience of our citizens. Prefer to type rather than telephone? Use the Live Chat button on the home page or above. When agents are not available for Live Chat, you can leave an e-mail message.

City Link centralizes access to city information and services through one, easy-to-remember, easy-to-use telephone number. Dial 311 to speak with a professional customer service representative who will answer your questions, provide information, or dispatch a service request for work to be completed. City Link is open 24-hours-a-day, 7 days a week.

or use the online form to report problem or request service

City Link call 311 

News and updates 

Addie Robbins
Addie Robbins
Director

City Link improves citizens' access to information and non-emergency city services, while delivering excellent customer service.

City Link 311 or citylink@cityofws.org

Citizen Suggestion or Comment form  

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311 

Hours
24 hours a day
7 days a week

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