Neighborhood Assistance Specialists

Citizen Service Made Easy!

Need help getting a city service but you don’t know where to turn? Now you can call your neighborhood assistance specialist.

	North and Northeast Wards Deronda Kee-Lucas Office: 734-1254 Cell: 462-2426 derondak@cityofws.org		East and Southeast Wards Tabetha Bailey Office: 734-1274 Cell: 462-2341 tabethab@cityofws.org
	South and Southwest Wards Vernetta DeVane Office: 734-1253 Cell: 462-2421 vernettad@cityofws.org		West and Northwest Wards Kemona McCarter Office: 734-1265 Cell: 462-2389 kemonam@cityofws.org

Their job is to make it easy to deal with city government – whether you need a pothole fixed, or a street light replaced, or have an issue with the way the city is doing something. Each neighborhood assistance specialist is responsible for a quadrant of the city that corresponds to two wards.

Our neighborhood assistance specialists are veteran city employees who know the ins and outs of city government. Their job is to resolve issues, not just be a referral service. They’ll take your question, get an answer and get back to you. If the issue is beyond the scope of city government, they’ll put you on the right track.

When they’re not working on citizen issues, the neighborhood assistance specialists will be an extra pair of eyes on the prowl for illegal dumping, blocked stormwater drains and other services that the city handles.

Detailed ward maps are available on the City Council page