City Services

Businesses

• construction - need permits, licences, inspections (Inspections)
• getting started (Development Office) (Businesses page)
• getting approval for plans (Planning)  (Engineering)
• supplying the city with goods & services (Purchasing)  (Central Warehouse)  (M/WBE)
• zoning (Planning)

City Parks

• Adopt-A-Park (Recreation)
• athletic teams and activities for adults and children (Recreation)
• golf (Recreation)
• greenways (Recreation)
• maintenance of facilities (Recreation)
• memory trees (Recreation)
• mowing of athletic fields (Vegetation Management)
• parks (Recreation)
• Recreation Centers and activities (Recreation)
• summer camps (Recreation)

Emergency

• call 911 for emergencies
• Emergency Management (Emergency Management)
• Fire first response, suppression, emergency medical treatment (Fire)
• Police response and protection (Police)

Future of the city

• Legacy Plan for development and future growth (Planning)
• Mayor's task force (Mayor)
• Plan for future development (Planning)
• Strategic Plan (City Manager)

 Governance of the city

• City Council (City Government)
• City Manager (City Government)
• City Secretary's Office  (City Government)
• money spent to run the city (Budget Office)

Homes (Houses, Trash, Recycling, Neighborhoods, Hazardous Waste)

• annexation information
• bulky items (Sanitation)
• garbage, yard waste, leaf collection (Sanitation)
• hazardous waste (Utilities: 3RC Station)
• landlord disputes (Human Relations)
• overgrown lots/abandonded cars (Housing & Neighborhood Services)
• Neighborhood Assistance Specialists
• pay water/stormwater bill, yard-waste cart sticker, parking tickets (Bill Pay)
• recycling service (Recycle Today)
• revitalizing neighborhoods (Housing & Neigh. Dev., Housing & Neigh.Services)
• selling city-owned real estate and homes (Real Estate)
• sewer backup/backflow prevention (Utilities Construction and Maintenance) 
• voluntary curbside garbage collection program (Sanitation)
• water service (Utilities)
• yard waste carts pickup location (Central Warehouse)
• Solving problems - contact your Neighborhood Assistance Specialist

Information about the city

• Citizen Police Academy (Police Department)
• Discover Winston-Salem page  (Winston-Salem Statistics)  (New Residents)
• press releases | (Marketing & Communications)
• Winston-Salem University (Marketing & Communications)
• ride-alongs (Police Department)
• web site (Marketing & Communications)  (about the web site)

Internet

• WiFi on Fourth (Information Systems I.S.)
• web site for the city, content (Marketing & Communications)
• web site for the city - infrastructure and technical issues (I.S.)

Laws

• Code of Ordinances (Municode)
• City Council/City Secretary

Paying Bills

• at the Revenue office inside or drive-through at the Bryce A. Stuart Municipal Building (100 E. First St.)
• pay bills online page | (Online Services)
• Satellite office at Black-Phillips-Smith (Black-Philllips-Smith)

Public Safety

• Accident Reports (Police)
• Crime Prevention (Police)
• CrimeStoppers (Police)
• Kids Precinct (Police)
• Neighborhood Watch (Police)
• Trash Busters (Housing & Neighborhood Services)

Public Service - Volunteer

• Adopt-A-Flower Bed (Keep Winston-Salem Beautiful)
• Adopt-A-Park (Recreation)
• Adopt-A-Stream (Keep Winston-Salem Beautiful) (Stormwater)
• Adopt-A-Street (Keep Winston-Salem Beautiful)
• Advisory Boards and Commissions (Mayor)
• Big Sweep (Keep Winston-Salem Beautiful)
• Community Appearance Commission (Planning)
• Community Roots Day (Keep Winston-Salem Beautiful)
• Flower Bed Program (Keep Winston-Salem Beautiful)
• Flower Bulb Blitz (Keep Winston-Salem Beautiful)
• Great Winston-Salem Cleanup (Keep Winston-Salem Beautiful)
• Rock the Block volunteer - September 19, 2008
• storm drain markers (Stormwater)

Public Transportation

• bus service and schedules (Winston-Salem Transit Authority WSTA)
• getting to the Piedmont Triad International Airport (PART)
• TRANSAID - transportation for the disabled (WSTA)

Roadways/Streets

• ask for new street signs, new traffic lights (Report it online ) ( Transportation)
• beautifying the city's public areas and neighborhoods (Keep Winston-Salem Beautiful)
• maintaining and beautifying the city's roadways (Vegetation Mgmt)
• dead animals in a city street - (Report it online - Sanitation)
• excavation permits - street cuts; sidewalk, driveway, curb & gutter repairs (Streets)
• flooding due to blocked storm drain - (Streets)
• mowing city property (Vegetation Management)
• potholes on city streets (Report it online )   (Streets)
• streetlights out (Report it online - Transportation)
• traffic light malfunction or out (Urgent! call 727-8000 if a traffic light is not working) - (Transportation)
• construction and road repairs - check the Street Closings page

 updated 7/16/2008