CUSTOMER SERVICE SURVEY

What was the nature of your contact with us today?

   General Information
   Problem Resolution
   Technical Assistance
   Permitting Assistance
   Other:

Which service area was this contact related to?

   Construction Enforcement - Building Codes, Permits, Plan reviews, Inspections
   Zoning Enforcement - Zoning Ordinance, Board of Adjustments, Business Permits
   Environmental Enforcements - Erosion Control, Floodplain or Watershed Ordinance and Permits

Please choose as appropriate

Staff was courteous and helpful.

Staff provided complete, accurate information to you.

Staff was available to assist me in a timely manner.

My overall experience was positive.

Please complete the section below if your contact with us involved Permitting assistance.

The application form and instructions were understandable.

Any questions I had about the application or permit were adequately answered.

The terms or conditions or the permit were provided to me.

If you feel we fell short in meeting your service expectations, please describe the situation and the name of the staff person involved:

As a result of your experience with us, what service related improvements can you recommend?

Optional:

Name:
Phone:
E-mail: