Payments

For your convenience, there are different ways you may pay your water/wastewater bill. You may select the method that best meets your needs:

• Mail the bottom portion of your water/wastewater bill along with a check or money order (no cash), using the self-addressed envelope provided.
• Pay by bank draft that automatically deducts the amount of your bill from your bank account each billing cycle. You may apply for this service at the City/County Utilities Business Office, or call 747-6958 to request a bank draft payment application. Your next new bill will be processed for draft payment ten days after the mail date.
• Pay by Visa or Mastercard by calling 747-6953 or by visiting the downtown Winston-Salem office (100 E. First St., Stuart Municipal Building).
  Directions to the Business Office
• Pay online using the water service pages 
• Visit the downtown Winston-Salem office (100 E. First St., Stuart Municipal Building), the Black-Phillips-Smith Neighborhood Government Services Center (2301 N. Patterson Ave.), or you can use the night depository located at the Stuart Municipal Building. Water/wastewater payments are accepted Monday through Friday, 8 a.m. - 5 p.m. Payments must be accompanied by a copy of your water/wastewater bill.