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Performance Scorecard - FY 2008-2009 [pdf/1.67mb/44p]
Performance Scorecard - Mid-Year FY 2007-2008 [pdf/4.2mb/32p]
This report communicates the City of Winston-Salem’s key performance accomplishments for the fiscal year 2006-2007 and the objectives and mid-year accomplishments for the fiscal year, 2007-2008. The report focuses on those services that are provided directly to the public. These are defined as the city’s “core services.” How well the city is performing “core services” is determined through the use of benchmark comparisons with other peer cities, efficiency and effectiveness measures, and citizen satisfaction data.