City Link 311 - Your Link to Winston-Salem City Services

Pay Bills link
submit request link
live chat link
hands on keyboard

Quick Links
Pay Bills
Submit a Request
City Link 311 Live Chat - talk to an agent by text chat

Popular Online Service Requests
Report street light outage
Parking Meter Repair
Parking violation/appeal
Report high grass/weeds
Citizen Suggestion or Comment
Sanitation new service          
Report trash missed collection
Report recycling missed collection
Report a pot hole
Request dead animal collection

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**Try Our City Link 311 Mobile App**

Install the City Link 311 app to your mobile device and report from anywhere!

FREE from the iTunes app store

Search for “CityLink 311” or use this link on your device:

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FREE from the Android marketplace

Search for “CityLink 311” or use this link on your device:

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Latest News

Posted: Monday, July 21, 2014
CityLink - July 15, 2014 Effective July 21, CityLink, the city’s 24-hour citizen-service line, will implement new cent...

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City Link Information

Phone: 336-727-8000 or 311

Para asistencia en espanol:
(336)727-8000 or 311

TDD/TTY:  711
Fax: 336-747-7400
Email:

311 Operating Hours
Monday-Friday
7:00 a.m. to 7:00 p.m.

Saturday & Sunday
9:00 a.m. to 5:30 p.m.

Closed all Holidays except Good Friday & the day after Thanksgiving
Open: 7:00 a.m. to 7:00 p.m.

Director

City Link improves citizens' access to information and non-emergency city services, while delivering excellent customer service.  

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City Link 311