The City of Winston-Salem Fire Department Operations Division is divided into four districts that are managed each day by four Battalion Chiefs. The Fire Operations Division is currently operating out of eighteen city fire stations and one company operating out of Beeson Fire Department in Kernersville. All fire stations are strategically located throughout the city to respond to calls for assistance involving fire, vehicle accidents, medical emergencies, situations requiring rescue, and hazardous-material incidents. The men and women of this division will most likely be your first contact with the Winston-Salem Fire Department family. These men and women respond to all calls for service in the department. The Winston-Salem Fire Department is currently comprised of eighteen engine companies, five truck companies, one rescue company, one hazardous material response unit, and four support units (air resource truck & trailer, deacon response vehicle, hazardous-materials support unit, and a brush truck).
All the fire stations are staffed on a 24-hour basis, 365 days per year, making up three platoons. All personnel in the Operations division are certified as North Carolina Level II Firefighters and North Carolina Emergency Medical Technicians. Operations Division personnel work an average of ten 24-hour shifts and have anywhere from 24 to 96 hours off between shifts.