Information Systems News

For the seventh year in a row Winston-Salem has been ranked as one of the top 10 most technology-advanced cities in America of its size by the Center for Digital Government.

Winston-Salem tied for second in the center's 2008 Digital Cities Survey of cities with a population of 125,000 to 249,999. The annual study examines how city governments are using digital technologies to better serve their citizens and streamline operations.
The Digital Cities rankings were announced in conjunction with the annual meeting of the National League of Cities last week in Orlando, Fla. "This year's winners reflect that even with budgetary challenges, cities are placing a high value on citizen engagement and improved services," said Cathilea Robinett, the executive director for the Center for Digital Government.

Over the past year, the city enhanced its digital services to include online requests for services through City Link and to look up the status of special Sanitation services, such as an online leaf collection schedule, said Dennis Newman, the city’s chief information officer.

“There were more questions in this year's survey about the use of best practices related to the oversight and management of technology operations,” Newman said. “New initiatives within the Information Systems Department using industry-recognized programs in such areas as strategic planning and management practices helped Winston-Salem stand out.”

The rankings were compiled by the Center for Digital Government, a national research and advisory institute. The city tied for second place with Salt Lake City, Utah. The only other North Carolina city in the rankings was Durham, which tied for 10th place in the same population category.

For list of services available through the city Web site, click on the “Online Services” link in the left column of the home page.

Center for Digital Government web site


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