Information Systems News

For the eighth year in a row Winston-Salem has been ranked as one of the top 10 most technology-advanced cities in America of its size by the Center for Digital Government.
Winston-Salem tied for third in the center's 2009 Digital Cities Survey of cities with a population of 125,000 to 249,999. The annual study examines how city governments incorporate information technology into operations to better serve their citizens and streamline operations.

“This year's winners demonstrate how cities have faced economic challenges with creativity and innovation in the use of information technology,” said Cathilea Robinett, executive director for the Center for Digital Government.

Over the past year, the city has worked to improve access to city services through City Link, and extended its use of mobile applications, said Dennis Newman, the city’s chief information officer. “New mobile applications are enabling staff to spend more time at their jobs rather than traveling back to city offices for additional information.

“In spite of the pressures to limit spending, city departments have continued to deliver quality services due, in part, to the efficiencies gained from past investments in information technology,” Newman added.

The rankings were compiled by the Center for Digital Government, a national research and advisory institute. The city tied for third place with Irving, Texas. Winston-Salem was the only North Carolina city to be ranked in any population category.

For a list of services available through the city Web site, see the “Online Services” link.


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