The Planning Department is composed of a staff (see organization chart [pdf/394kb/1p]) with expertise in land use planning, transportation planning, economic development, historic preservation, neighborhood revitalization, environmental protection, and other issues affecting the growth of our community. Staff provides the data, information, and professional recommendations regarding land use issues and other planning policy questions to the Planning Board and elected boards to help them make informed recommendations and decisions. The department accomplishes this work in four multidisciplinary areas: Comprehensive and Urban Design Planning; Community Character; Land Use Administration; and Addressing and GIS.

Read more about us and the work areas.

  Name  -  E-mail Title Telephone


  Paul Norby, Director Margaret Bessette  Tarra Jolly  
  Director (336) 747-7061
  Asst. Director, Planning  (336) 747-7058 
  Graphics Coordinator (336) 747-7044
  Tarra Jolly Sr. Administrative Assistant (336) 747-7053
  Administrative Secretary (336) 747-7040

Comprehensive Planning and Design
(Area plans, Legacy 2030 Comprehensive Plan, Redevelopment Plans, Special Design, Public Outreach)

   Kirk Ericson Marco Andrade Kelly Bennett   Steve Smotherman 
  Principal Planner (336) 747-7045  
  Project Planner (336) 747-7057
Project Planner
(336) 747-7062
  Project Planner (336) 747-7060
  Project Planner (336) 747-7059
  Project Planner (336) 747-7066

Community Character
(Historic Preservation, Community Appearance, Subdivision, Site Plans, Front Counter) 

  David Reed Amy Crum  Michelle McCullough  Colin Franklin Rob Solomon
  Principal Planner (336) 747-7043
  Project Planner (336) 747-7051
  Project Planner (336) 747-7063
  Project Planner (336) 747-7054
     Assistant Planner   (336) 747-7042 
    Plan Review Coordinator   (336) 747-7064  

Land Use Administration
(Zoning, Special Use Permits, Zoning Enforcement, Permit Office)

   Aaron King  Gary Roberts 
  Principal Planner (336) 747-7068
  Project Planner (336) 747-7069


  Lynn Ruscher    
  Principal Planner (336) 747-7056
  Project Planner (336) 747-7052
    Planner   (336) 747-7046 

Revised: 11/12/2015

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