Curbside Video

Bag Your Trash video

Guidelines video


Winston-Salem is converting to curbside garbage collection. All city households that are not already participating in the voluntary curbside garbage collection will be provided withfree use of a sturdy, 96-gallon rollout cart. The carts hold 10 kitchen garbage bags; enough for even big families. Start using your cart as soon as it is delivered, and remember these simple rules:

  • Be sure your garbage inside the cart is bagged. In a stiff wind, loose garbage can fly away when the cart is tilted upside-down. Also, bagged garbage is less likely to attract vermin.
  • Placethe cart out by the curb, not in the street.
  • Have the cart out by 6:00 a.m. on the morning of your collection, but no earlier than 5:00 p.m. the night before.
  • Remove your cart by 8:00 a.m. the day after your collection, unless it is a weekend.
  • Leave the side with the silver bar facing the street; the hingeshould be towards your house.
  • Be sure to keep the cart at least 3 feet from anything else that might interfere with the truck arm. This includes mailboxes, telephone poles, cars, or other carts. And don't place it under a low-hanging tree, as the arm won't be able to lift the cart up.
  • Never place bags of excess garbage beside the cart, the arm can't pick them up; retain the excess garbage for the next week's collection.

Households may request a second or third cart for an annual service fee of $40 per cart.

Finally, do not write your house number or other markings on the cart. The cart has a unique serial number assigned to your house.

If your cart is not collected, the city will leave a hanger explaining why.

Sanitation crews do not have a set time for collections. If they don't comeat the usual time, it does not mean they missed you.

If no one in your household can roll out the cart, go to the city web site or call City Link for an exemption application.

City Ordinance concerning garbage collection.

For more information, go to the city web site [here] or call City Link at 727-8000.

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