The City/County Utilities Division has learned that a private company has started offering water and sewer line protection programs to Utilities Division customers. The company, American Water Resources Inc. of North Carolina, is a subsidiary of American Water Resources Inc. of Voorhees, N.J. The company notified the Winston-Salem/Forsyth County Utility Commission in March that it would be sending information about its service to local residents.
AWR’s mailing informs homeowners of their responsibility to repair any water and sewer line breaks that occur on their property, and offers its protection programs as a means to buffer homeowners from the full expense of repairing a water or sewer line break on their property.
The Utilities Division and the city of Winston-Salem are NOT associated with this offer and have no position on it. As with any unsolicited mass-mailing, homeowners should evaluate all options before making a commitment.