City/County Utilities Division


The Winston-Salem/Forsyth County Utilities Division's primary responsibility is to collect, treat, and distribute water, waste water, and solid waste.

News and Updates

Some customers in Winston-Salem/Forsyth County Utilities service area may notice a higher level of chlorine taste and odor in their water. Due to abnormally high water temperatures of approximately 84 degrees Fahrenheit in the water distribution system, water treatment plants have raised the level of chlorine to ensure the water remains safe. In warmer weather the chlorine added at water treatment plants dissipates faster the longer it stays in distribution system. By increasing the amount of chlorine leaving the plants, Utilities can insure there is sufficient chlorine in the distribution system to ensure proper disinfection of our water. 
In addition to the increase in chlorine leaving our facilities, Utilities staff will be performing water-quality flushing to ensure chlorine levels throughout the system are as consistent as possible.

Old Salisbury Road Landfill Closing Due to Renovation

The Old Salisbury Road Landfill is closing beginning Friday, August 21, through August 30, 2015, for renovations of the scalehouse/office, and truck scales. Customers will have the option of taking their disposal items to the Hanes Mill Road Landfill located at 325 West Hanes Mill Road. The Hanes Mill Road Landfill operating hours are 7:00 a.m. to 4:30 p.m. Monday through Friday, and 8:00 a.m. to noon on Saturday. Our apologizes for any inconvenience this may cause you during this renovation.

Water and Sewer Rate Increase in Effect

Harper Road Lift Station and Clemmons No. 1 Lift Station Expansion Project Details Update

Solid Waste Landfill Operations Rate Increase Effective July 1, 2015  

Landfill Operating Hours

2013 Water and Sewer Rates

Latest News

Posted: Friday, September 18, 2015
Utilities Division - Sept. 18, 2015 The block of Carl Russell Avenue between Seventh and Eighth streets will be closed start...
Posted: Tuesday, September 8, 2015
City County Utilities - Sept. 8, 2015 City/County Utilities will close South Hawthorne Road from Fenimore Street to Miller...
Posted: Monday, August 10, 2015
Utilities Division - Aug. 7, 2015 Glenn Avenue will be closed to through traffic between 28th Street and Indiana Avenue star...
Posted: Friday, July 31, 2015
Utilities Division - July 31, 2015 The block of Academy Street between Board and Mulberry streets will be closed at 9 a.m. M...

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