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For the 11th year in a row Winston-Salem has been ranked as one of the top 10 most technology-advanced cities of its size in America by the Center for Digital Government.
Winston-Salem placed third in the center's 2012 Digital Cities Survey of cities with a population of 125,000 to 249,999. The annual study ranks the use of information technology by local governments.

This year the survey focused on results achieved by cities, through the use of technology, in operating efficiencies and realizing strategic objectives despite current fiscal constraints, said Todd Sander, the director of the center’s Digital Communities Program.

“Cities that are investing in technology are seeing tremendous cost savings that are critical to operations and their ability to meet higher demand for services,” Sander said. “These cities are true innovators and we applaud them as they work in the spirit of collaboration to provide extraordinary value to constituents despite budget setbacks.”

Among the city’s digital initiatives during the past year:

  • Conversion to a cloud-based service for e-mail, calendars and messaging;
  • Implementation of an electronic purchasing review and approval system;
  • Implementation of a shared geographic information system between the city and the county; and
  • Major upgrades to the CityLink 311 call center software and the software used by the Human Resources Department.

The rankings were compiled by the Center for Digital Government, a national research and advisory institute. Two other North Carolina cities were also ranked: Charlotte tied with Henderson, Nev. for seventh place among cities with a population of 250,000 or more. High Point placed seventh for cities with a population of 75,000-124,999.


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