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  1. Departments & Services
  1. A
  2. A

Departments & Services

9
2
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  1. Services A-I

    1. Black-Phillips-Smith Government Office
    2. Budget
    3. Business Inclusion & Advancement
    4. City Attorney
    5. City Link
    6. City Manager
    7. City Secretary
    8. Community Assistance
    9. Community Development
    10. Emergency Management
    11. Engineering
    12. Fairgrounds
    13. Finance
    14. Fire Department
    15. Geographic Information Systems (GIS)
    16. Human Relations
    17. Human Resources
    18. Information Systems
    19. Inspections

  2. Services J-Z

    1. Map Forsyth
    2. Marketing & Communications
    3. Mayor
    4. Metropolitan Planning Organization
    5. Minority & Women's Business Enterprise
    6. Operations
    7. Performance & Accountability
    8. Planning & Development Services
    9. Police Department
    10. Property & Facilities Management
    11. Public Assembly Facilities
    12. Real Estate
    13. Recreation & Parks
    14. Sanitation
    15. Stormwater
    16. Sustainability
    17. Traffic Field Operations
    18. Transportation
    19. Utilities
    20. Winston-Salem Transit Authority (WSTA)

  1. Service Excellence Feedback Survey

  2. Communicate

    1. City Stars Commendation
    2. Police to Citizen
    3. Report a Problem / Request a Service
    4. Send Comment
    5. WSTV13 Live

  3. General

    1. Bulky Item Collection
    2. iDocuments
    3. Geographic Information Systems (GIS)
    4. Jobs
    5. Leaf Collection
    6. Liens / Assessments
    7. New / Change Water Services
    8. Police Online Services
    9. Recycling & Garbage Collection
    10. Sanitation Liens

  4. Links of Interest

    1. Forsyth County Links

  5. Pay Bills

    1. Business License Renewal
    2. Fire Permit / Fine
    3. Order New Yard Cart
    4. Parking Ticket / Fine
    5. Water / Stormwater
    6. Yard Cart Renewal

  6. Permits

    1. BuildIT
    2. Alarm Permits - Home & Business
    3. Landfill Permit
    4. Specialized Permits

  7. Service Locations

  1. Services A-I
    1. Black-Phillips-Smith Government Office
    2. Budget
      1. Adopted Budgets
        1. Budget Documents
      2. Bond Projects
        1. 2014 Bonds
        2. 2018 Bonds
      3. Capital Plans
        1. Capital Plan Documents
        2. Citizens' Capital Needs Committee Report
      4. Community Agencies
        1. Contributions to Non-Profit Entities
        2. Workshops and Training's
        3. Request for Proposals
        4. FY 2019-20 Submitted Applications
      5. Fiscal Year 2018 to 2019 User Fee Schedule (PDF)
      6. Staff
    3. Business Inclusion & Advancement
      1. Business Development
        1. Brookwood Business Park
        2. Community Restoration
        3. Economic Development
        4. Loan Program
        5. NRSA Commercial Listing Service
        6. Small Business
        7. Small Business Liaison
        8. Small Business Plan Competition
      2. Minority / Women’s Business
        1. Annual Report
        2. Bid Opportunities
        3. Events
        4. M/WBE Citizen Advisory Committee
        5. Resources
        6. Section 3 FAQs
        7. Summary
      3. Special Permits
      4. Staff
      5. Street Closings Due To Events
      6. Successful Outcomes After Release (SOAR)
      7. YouthBuild
    4. City Attorney
      1. Americans with Disabilities Act (ADA) Forms
        1. ADA Grievance Form
        2. ADA Survey Form for Individuals
        3. ADA Survey Form for Organizations
      2. Americans With Disabilities Act (ADA) Forums
      3. Staff
    5. City Link
      1. History
      2. Mobile App
      3. Staff
      4. Statistics
      5. Top 10 Questions / Issues
    6. City Manager
      1. City Manager Staff
      2. Performance Indicators Report
      3. Strategic Planning
    7. City Secretary
      1. City Secretary Staff
      2. Code of Ordinances
      3. Police Review Board
    8. Community Assistance
      1. Staff
    9. Community Development
      1. Code Enforcement
        1. Issues and Helpful Tips
      2. Housing & Community Services
        1. Consolidated Planning & Reporting
        2. Housing & Community Service Resources
        3. Affordable Housing
        4. Homelessness
        5. Community Services
      3. Lending
        1. Housing Rehabilitation Programs
        2. TURN Program
        3. Home Ownership Programs
      4. Neighborhood Services
        1. C.O.R.E. at a Glance
        2. C.U.R.E.
      5. Staff
    10. Emergency Management
      1. Amateur Radio Emergency Services
      2. Be Ready
        1. Emergency Management Cycle
        2. Emergency Preparedness Videos
        3. Free Public Training
        4. Get Ready Forsyth County
        5. National Flood Insurance Program
        6. Pets in Disasters
        7. Preparedness
        8. Resolve To Be Ready
        9. Winter Weather Preparedness
      3. Community Emergency Response Team (CERT)
      4. Emergency Management Advisory Council
      5. Emergency Contact Resources
      6. EM Espanol
      7. Emergency Preparedness
      8. Hazardous Material Disposal
        1. Hazardous Chemicals Right to Know Act
        2. Employer Reporting
        3. Superfund Amendments & Reauthorization Act
        4. Clean Air Act
        5. Household Hazardous Waste Disposal
      9. Local Emergency Planning Committee (LEPC)
      10. Resources
      11. Staff
      12. Tier II Chemical Reporting
      13. Tornado Preparedness
    11. Engineering
      1. Bids
      2. City Engineer Welcome
      3. Divisions
        1. Administration
        2. Design Operations
        3. Financial & Record Information
      4. Meadowlark Drive Construction
      5. Publications
      6. Real Estate
        1. Properties
        2. Staff
      7. Records Center
        1. Geo-Data
        2. I-Documents
        3. Water & Sewer Petitions
      8. Staff
    12. Fairgrounds
      1. Booking & Rentals
        1. 2018 to 2019 Common Rates
      2. Bowman Gray Stadium
      3. Dixie Classic Fair
      4. Fairgrounds Farmers Market
        1. SNAP EBT at Farmers Market
      5. Staff
      6. Venues
        1. Annex
        2. Education Building
        3. Grandstand
        4. Neil Bolton Home & Garden Building
    13. Finance
      1. Accounting Services
        1. Payroll
      2. Comprehensive Annual Financial Reports
      3. Purchasing
        1. Future Bids
        2. Procedures
        3. Procurement Guidelines
        4. Purchasing Terms & Conditions
        5. Sustainability
        6. Vendor Registration
      4. Revenue
        1. Business License Collections
        2. Pay Bills
        3. Parking Violation Appeal Process
      5. Risk Management
        1. Employee Safety
        2. Workers' Compensation
      6. Treasury
      7. Staff
        1. Accounting Services
        2. Finance Management Services Administration
        3. Purchasing
        4. Revenue Division
        5. Risk Administration
        6. Treasury
    14. Fire Department
      1. Chief's Desk
      2. Employment
      3. Fire and Life Safety
        1. Plan Review
        2. Permits and Special Inspections
        3. Ordinances & Fees
      4. Public Education
        1. After the Fire - Tips for Recovering from a Fire
        2. Department History
        3. Citizen Fire Academy
        4. Fire Prevention Month
        5. Holiday Safety Tips
        6. Public Education Request
        7. Safety Tips for All Seasons
        8. Smoke Alarm Program
        9. Stove Top Fire Suppressors
      5. Staff
        1. Chief & Assistant Chiefs
        2. Division Chiefs
        3. Battalion Chiefs
        4. Fire & Life Safety Staff
        5. Support Staff
      6. Stations
        1. Fire Maintenance Shop & Fire Stations
        2. Operations Division
    15. Geographic Information Systems (GIS)
    16. Human Relations
      1. African American Heritage Initiative
      2. Building Integrated Communities (BIC)
      3. College Advisory Board
      4. Fair Housing
        1. Alternative Residential Mediation (ARM)
        2. FAQs
        3. Filing a Complaint
        4. Limited English Proficiency (LEP) Policy
      5. Human Relations Commission
      6. International Village Food & Music Festival
        1. Entertainment
        2. Festival Review
        3. Sponsors
        4. Vendors
        5. Volunteers
      7. Newsletters
      8. Outreach
        1. Martin Luther King, Jr. Young Dreamer Award
        2. Past Events
        3. Regular Programs
        4. Tu Comunidad
      9. Overview / History
      10. Staff
      11. Trust Talks
      12. Videos
      13. Youth Advisory Council
    17. Human Resources
      1. Applying for a Job
        1. Benefits
        2. NeoGov
        3. New Employee Orientation
        4. Pay Plan
        5. Successful Outcomes After Release (SOAR)
      2. City Stars of Excellence
      3. Directions
      4. ePaystub
      5. Holiday Schedule
      6. Personnel Resolutions (Code of Ordinances)
      7. Retiree Center
        1. Aetna Medicare Advantage
        2. BlueCross BlueShield of North Carolina (BCBSNC)
        3. Health Risk Assessment
        4. LifeSmart Wellness Programs
        5. Retiree Comments
        6. SaversAdmin
      8. Staff
    18. Information Systems
      1. About Us
        1. Mission
        2. IS Leadership
      2. Achievements and Awards
      3. Performance
      4. Strategic Initiatives
      5. FAQs
      6. Services
        1. Mobile Applications
        2. WiFi
    19. Inspections
  2. Services J-Z
    1. Map Forsyth
    2. Marketing & Communications
      1. City of Winston-Salem University
        1. City of Winston-Salem University Application
      2. Staff
      3. Walk of Fame
      4. Winston-Salem Logos
      5. WSTV 13
        1. About Us
        2. Documentaries
        3. Feedback
        4. Programming
        5. What's On
    3. Mayor
      1. Boards & Commissions
      2. Local Governance Study Commission
      3. Staff
      4. Strategic Planning
    4. Metropolitan Planning Organization
      1. About
      2. Maps, Data, Plans and Studies
      3. Get Involved
      4. Programs & Services
        1. Environmental Justice/Title VI Policy
        2. Transportation Acronyms & Abbreviations
      5. Committees
      6. Certifications and Reviews
    5. Minority & Women's Business Enterprise
    6. Operations
      1. Sanitation
      2. Traffic Field Operations
      3. Property & Facilities Management
      4. Sustainability
      5. Fleet Services
        1. Fleet Sustainability
      6. Central Warehouse
      7. Staff
    7. Performance & Accountability
      1. Data Analytics
      2. Internal Audit
      3. Performance Indicator Report
      4. Police & Fire Pay Project
      5. Resident Survey
        1. 2018 Resident Survey
        2. Past Survey Results
      6. Staff
      7. Strategic Planning
    8. Planning & Development Services
      1. About Us
        1. Inspections Division
        2. Planning Division
        3. Staff
      2. Boards & Commissions
        1. City-County Planning Board
        2. Community Appearance Commission
        3. Historic Resources Commission
        4. Public Art Commission
        5. Transportation Advisory Committee
        6. Zoning Boards of Adjustment
        7. Board & Commission Agendas
      3. Forms & Applications
        1. Affidavits
        2. Applications
        3. Checklists
        4. Fee Schedules
        5. Forms
        6. Handouts
        7. IDT Plans Digital Submission Portal
        8. Legends
        9. Permitted Uses
        10. Requirements, Regulations & Procedures
      4. Resources
        1. Area Plans
        2. Corridors, Interchanges and Strategic Areas
        3. Demographic Resources
        4. Developer Toolbox
        5. Historic Resources
        6. Legacy 2030 Comprehensive Plan
        7. Planning Newsletter
        8. Publications & Maps
      5. Services
        1. BuildIT
        2. Commercial Building Evaluation
        3. Commercial Plan Review Submittals
        4. Need Help?
        5. Signs
        6. Solar Energy Systems
        7. Urban Agriculture
        8. Zoning & Subdivision
    9. Police Department
      1. About Us
        1. Contact Information
        2. Organization Chart (PDF)
        3. Past Chiefs
        4. Public Safety Committee
        5. Newsletters
        6. Fallen Officers
        7. Departments / Bureaus / Divisions
        8. Mission & Vision
        9. Leadership
        10. History
        11. Laws / Ordinances
        12. Commendations
      2. Services
        1. Community Programs
        2. Online Services
        3. Permits
        4. Radio Codes
        5. Safe Kids
        6. Talks
        7. Warrants
      3. Careers
        1. Application Process
        2. Cadets
        3. Internships
        4. Non-Sworn
        5. Scholarships
        6. Sworn
      4. Resources
        1. Crime Prevention
        2. Domestic Violence
        3. LGBTQ Liaison
        4. Codes
        5. Statistics & Reports
      5. How Do I...
        1. Apply For
        2. Find
        3. Report
        4. Request
        5. View
    10. Property & Facilities Management
      1. Property Maintenance
      2. Vegetation Management
        1. Urban Forestry
      3. Cemeteries
        1. City-Owned Cemeteries
        2. Fees
      4. Staff
        1. Administration
        2. Cemetery Administration
        3. Central Warehouse Administration
        4. Property Maintenance
        5. Vegetation Management Administration
    11. Public Assembly Facilities
    12. Real Estate
    13. Recreation & Parks
      1. About Us
        1. Staff
        2. Code of Conduct
        3. Forms
        4. Master Plans
      2. Facilities
        1. Corpening Plaza
        2. Grace Court
        3. Liberty Street Park
        4. Pools & Aquatics
        5. Rentals
        6. Skate Park
        7. Winston Square
      3. Parks & Greenways
        1. Greenways
        2. Historic Bethabara Park
        3. Par Courses
        4. Parks
        5. Quarry Park
        6. Salem Lake
        7. Walking Trails
      4. Programs & Activities
        1. Athletics
        2. Community Band
        3. Fairground Fridays
        4. Pools and Aquatics
        5. Recreation Programs
        6. Seniors
        7. Special Events and Programs
        8. Special Populations
        9. WePlay Memorial Program
      5. Recreation Centers
        1. Belview
        2. Brown & Douglas
        3. Carl H. Russell, Sr.
        4. Fourteenth Street
        5. Georgia E. Taylor
        6. Hanes Hosiery
        7. Little Creek
        8. Martin L. King, Jr.
        9. Miller Park
        10. Old Town
        11. Polo Park
        12. Rupert Bell
        13. Sedge Garden
        14. South Fork
        15. Sprague Street
        16. William C. Sims, Sr.
        17. William R. Anderson, Jr.
        18. Rental Fees
    14. Sanitation
      1. Collections
        1. Curbside Pickup
        2. Start New Collection Service
        3. Leaf Routes
        4. Brush Collection
        5. Yard Waste Carts
        6. Bulky Items
        7. Street Sweeping
        8. Additional Waste Resources
      2. Holiday Schedule
      3. Landfills
      4. Staff
    15. Stormwater
    16. Sustainability
      1. Recycle Today
        1. What Can I Recycle?
        2. Frequently Asked Questions
        3. Rollout Recycling Collection
        4. Residential Recycling
        5. Banned From the Landfill
        6. Holiday Recycling
        7. Recycling Centers
        8. About Us
        9. ABC Recycling
        10. 3RC EnviroStation
      2. Community Sustainability Program Committee
      3. Keep Winston-Salem Beautiful
        1. About Us
        2. Adopt A Flower Bed
        3. Adoption Programs
        4. Clean & Green
        5. Events & Programs
        6. Every Butt Hurts
        7. Flower Bed Program
        8. Sign Up
      4. Sustainability Initiatives
      5. Bee City U.S.A.
      6. City Sustainability Goals
      7. Sustainability Tips
      8. Reports
      9. Links
      10. Staff
    17. Traffic Field Operations
      1. Stormwater
        1. Do Your Part
        2. For Businesses
        3. For Residents
        4. Fun Stuff
        5. Capital Improvement Projects
        6. Post-Construction Stormwater Management
        7. Report Polluters
        8. Staff
        9. Stormwater Management
        10. Stormwater Runoff
        11. Stormwater Survey
        12. Stormwater Billing and Utility Rate
      2. Erosion Control
        1. Staff
      3. Streets
        1. Policy Work - Cost & Procedures
        2. Pothole Repair
        3. Resurfacing
        4. Sidewalks
        5. Snow & Ice Control
        6. Street Cut Repair
        7. Street Maintenance
        8. Staff
      4. Drainage Maintenance
        1. Staff
        2. Storm Drainage Improvements on Private Property
      5. Traffic Maintenance
        1. Street Signs
        2. Staff
      6. Staff
    18. Transportation
      1. Modes of Transportation
        1. Biking and Shared Mobility
        2. Pedestrians & Sidewalks
        3. Streets & Highways
        4. Bus Service - Transit
      2. Traffic Management
        1. Traffic Signals
        2. Twin Arches
      3. Transportation Planning
        1. Beltway Information
        2. Business 40 Improvements
        3. Old Salem Infrastructure Improvements
        4. STI / SPOT Prioritization
        5. Traffic Counts
        6. US 52 Operational Improvements
        7. Winston-Salem Community Connector
        8. Transportation Advisory Committee
        9. Technical Coordinating Committee
      4. Safety
        1. Roundabouts
        2. Traffic Calming Policy
      5. Staff
      6. Urban Circulator
      7. Plans & Studies
      8. Maps & Data
      9. Related Links
    19. Utilities
      1. About Us
        1. Reports & Policies
        2. Staff
        3. Utility Commission
        4. Other Utilities
      2. Customers
        1. Pay Water Bill
        2. Can the Grease
        3. Residential
        4. Commercial
        5. Industrial 
        6. Rates
        7. Satisfaction Survey
      3. Our Services
        1. Meter Services
        2. Solid Waste Disposal
        3. Utilities Field Operations
        4. Water Treatment
        5. Wastewater Treatment
        6. Other Utilities
      4. Builders / Developers
        1. Plan Review
        2. New Construction
      5. Projects
        1. Bids
        2. Capital Improvement Projects
    20. Winston-Salem Transit Authority (WSTA)
  3. Service Excellence Feedback Survey
  4. Communicate
    1. City Stars Commendation
    2. Police to Citizen
    3. Report a Problem / Request a Service
    4. Send Comment
    5. WSTV13 Live
  5. General
    1. Bulky Item Collection
    2. iDocuments
    3. Geographic Information Systems (GIS)
    4. Jobs
    5. Leaf Collection
    6. Liens / Assessments
    7. New / Change Water Services
    8. Police Online Services
    9. Recycling & Garbage Collection
    10. Sanitation Liens
  6. Links of Interest
    1. Forsyth County Links
  7. Pay Bills
    1. Business License Renewal
    2. Fire Permit / Fine
    3. Order New Yard Cart
    4. Parking Ticket / Fine
    5. Water / Stormwater
    6. Yard Cart Renewal
  8. Permits
    1. BuildIT
    2. Alarm Permits - Home & Business
    3. Landfill Permit
    4. Specialized Permits
  9. Service Locations
Pay Bills
Alerts
Agendas
Jobs
Leaf Pickup
CityLink
  1. Winston Salem
  1. City of Winston-Salem - City Hall
    101 North Main Street
    Winston-Salem, NC 27101
  1. Bryce A. Stuart Municipal Building
    100 East First Street
    Winston-Salem, NC 27101
  1. Mailing Address:
    P.O. Box 2511
    Winston-Salem, NC 27102
  1. CityLink Phone: 336-727-8000 · 311 within City Limits
  1. Email CityLink

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