Capital Improvement Projects

WSFC Utilities Project TrackerWinston-Salem/Forsyth County Utilities

Capital Improvement Project Tracker

Visit the Capital Improvement Project Tracker to view the status of WSFC Utilities capital projects in our community. Select a project to see a map, description, budget, type, phase of construction, contact information and other projects in the vicinity. 

What is a capital improvement project?

WSFC Utilities systematically evaluates and upgrades the water and wastewater system. Construction may be new installation or replacement of existing infrastructure. Water distribution projects involve pipes, fire hydrants, valves and water meters, plus updates to treatment plants and water tanks. Wastewater collection projects include improvements to pipes, manholes, lift stations and treatment plants.

What to expect during construction

Affected locations are notified in advance of scheduled projects. Work in your immediate area will typically last two to three weeks. Roads may be closed to through traffic and on-street parking may be unavailable, though residents, businesses and customers will still have access to locations. If service is disrupted, customers are advised to limit water usage and refrain from using washing machines and dishwashers. Regular updates are shared with the media and online. You can also subscribe to Utilities Alerts at cityofws.org/notifyme.  

Work is generally confined to the public right-of-way, but should access to private property be required, written permission is requested from the owner. Contracts specify that efforts to preserve trees should be employed and existing water or sewer connections under tree roots are relocated. Grassy areas disturbed during construction will be reseeded and disturbed landscaping, mailboxes, curbs, gutters, sidewalks, etc. will be returned to original condition.