Risk Management

The city's Risk Management division is responsible for the assessment and control of claims, insurance and self insurance programs and policies/procedures related to employee and workplace safety. The Risk Management Division consists of three programs:

  • Employee Safety
  • Risk Management
  • Workers' Compensation

If you have been injured in an accident or incident, please contact Employee Health.

Auto Accident Involving City Vehicles

Following any motor vehicle accident that involves a city vehicle and any privately owned property (a citizen's car or stationary property) or involves two city vehicles on any roadway, please follow these steps:

  1. Stop.
  2. Check both vehicles' passengers for injury. If it appears that Emergency Medical Services is required for anyone involved in the accident, call 911.
  3. After calling 911 or if Emergency Medical Services is not required call citylink at 311 or 336-727-8000 - give exact location so that city link may provide that information to the police communications operator.
  4. Turn on all warning lights and set out cones or flares, if available.
  5. If trained, assist any injured citizens.
  6. Be polite, but do not admit liability.
  7. Obtain names, addresses, and phone numbers of witnesses.
  8. Cooperate with Police and Risk Management.
  9. If the employee is injured in the accident, but did not require Emergency Medical Services, go to Employee Medical Services immediately after the Police have released you from the accident scene.