Staff

For prompt assistance with water, wastewater or solid waste disposal service, please contact City Link.
You must call City Link for a water emergency or sewer backup.
City Link
336-727-8000
Email City Link

Documents

  1. Courtney Driver. P.E.

    Courtney Driver, P.E.

    Utilities Director
    Phone: 336-747-7315
    Message from the Director:
    Winston-Salem/Forsyth County Utilities is directly connected to the success of our region. Providing safe drinking water, treating wastewater, and managing solid waste has always been the foundation of Winston-Salem/Forsyth County Utilities. Our focus is on technology and innovation, reliable infrastructure, stewardship of the environment, and meeting the needs of our customers and stakeholders.

    Every day, the smooth operation of our department relies upon:
    • Support from the City of Winston-Salem, Forsyth County, and the Winston-Salem/Forsyth County Utility Commission
    • A team of employees dedicated to executing our mission
    • Extensive, modern, and well-maintained infrastructure
    • Efficient operations
    • Satisfied customers and engaged stakeholders 
    When you turn on the tap, flush the toilet or throw something away, you probably don't think about where it comes from or where it goes. That's our job and we're proud to provide these crucial services for our community.

    Courtney Driver. P.E., Utilities Director

  1. Michael W. Stover, P.E.

    Deputy Director - Operations
    Phone: 336-747-6840

  1. Bill Brewer

    Deputy Director - Water & Wastewater Treatment
    Phone: 336-727-2161

  1. Janis D. McHargue, P.E.

    Assistant Director - Solid Waste
    Phone: 336-747-7310

  1. Ricky Ruvio

    Assistant Director - Business Services
    Phone: 336-747-7423

  1. Gale Ketteler

    Public Information Officer - Media Contact
    Phone: 336-747-7414

  1. Administration

    Phone: 336-747-6862

  1. Meter Services

    Phone: 336-771-5130

  1. Solid Waste

    Phone: 336-734-1566

  1. Utilities Field Operations

    Phone: 336-650-7654

  1. Water Treatment

    Phone: 336-397-7726

  1. Wastewater Treatment

    Phone: 336-397-7613