Reach CityLink Via New Text Option

The city of Winston-Salem is offering citizens a quick, convenient way to get answers to certain questions from CityLink via text: 855-481-LINK. Among the problems that can be reported are missed garbage and recycling collections, damaged or stolen garbage and recycling carts and dead animals to be collected. CityLink plans to expand the list of problems to report in the future, said Karen Witherspoon, the director of CityLink.

“We hope everyone enjoys this new feature,” Witherspoon said. “We look forward to making it easier for our customers to connect with their city and get their issues resolved.”

Text: 855-481-LINK

Report Code Violations Online

Our online reporting option allows you to report code violations such as overgrown yards and abandoned vehicles, and follow what action is taken on each violation.

Try Our CityLink 311 Mobile App

Install the City Link 311 app to your mobile device and report from anywhere!