Services A-I

Black-Phillips-Smith Government Office

The Black-Phillips-Smith Neighborhood Government Services Office serves as a convenient, one-stop, user-friendly City Hall satellite which schedules and hosts varied informational sessions presented by government, non-profit and private partners with the aim of removing obstacles toward achieving full citizen empowerment.

Budget & Performance Management

The Budget and Performance Department directs resources to meet the needs of city departments and city residents.

Business Inclusion & Advancement

This department oversees business development and Minority and Women's Business Enterprise (M/WBE).

Central Warehouse

Central Warehouse provides departments with supplies, tools, operating equipment, and surplus disposal service in a cost efficient and effective manner through consolidated purchasing and centralized storage.

City Attorney

The city attorney is responsible for legal counsel to the mayor and city council, city boards and agencies, the city manager, and other administrators.

City Clerk

The City Clerk's Office prepares and maintains complete and accurate records of the proceedings of the city council members, to provide clerical support to the council members, and to furnish information and assistance to citizens.

City Link

City Link centralizes access to city information and services through one, easy-to-remember phone number. Dial 727-8000 to speak with a professional customer service representative who will answer your questions, provide information, or dispatch a service request for work to be completed.

City Manager

The City Manager is hired by the city council to put policies determined by city council into action and to oversee the day-to-day operations of the city.

Community Assistance

Our job is to make it easy to interact with city government - whether you need a pothole fixed, or a street light replaced, or have an issue with the way the city is doing something.

Emergency Management-ReadyForsyth

Winston-Salem/Forsyth County Emergency Management aids the community before, during and after unusual events and major disasters through credible educational services, open communications and cooperative efforts.

Employee Safety

Employee Safety is a part of Risk Management. Our goal is to ensure a healthy and safe work environment, to reduce the number of work-related injuries, illnesses, vehicle accidents and property damage caused by city employees. To ensure that facilities are safe for public use.

Engineering

The Engineering Division designs and constructs water and sewer projects, streets and sidewalks, buildings, and other capital improvements. It also reviews and inspects privately constructed street and utility projects to ensure compliance with city standards and provide information and guidance to private developers.

Fairgrounds

Learn about the Winston-Salem Fairgrounds.

Field Operations

Includes Stormwater/Erosion Control and the Streets Division.

Finance

The Financial Management Services Department of the City of Winston-Salem provides assistance to city administrators in maintaining the city's overall financial stability through sound financial planning and management. Divisions include purchasing and revenue, and this section also includes bids and business license information.

Fire Department

The Winston-Salem Fire Department provides a timely response to calls for assistance involving fire, medical situations, and rescue incidents.

Fleet Services

The Fleet Services Department assists city organizations in the effective and efficient completion of their missions by providing safe, appropriate, and well-maintained vehicles at a competitive cost with high quality service.

Geographic Information Systems (GIS)

Explore resources related to Geographic Information Systems (GIS) in the Winston-Salem area.

Housing Development

Human Relations / Diversity, Equity & Inclusion

The Winston-Salem Human Relations Commission / Human Relations Department (WSHRC/HRD) investigates and mediates complaints of discrimination, including fair housing, and develops programs to promote positive community relations.

Human Resources

The Human Resources Department hires employees, administers benefits, and provides training opportunities for city employees.

Information Systems

The Information Systems Department provides technology infrastructure, planning, guidance, and resource management to assist the city in achieving its business objectives.

Inspections

The Inspections Division is a division of Planning and Development Services. The Winston-Salem/Forsyth County Inspections Division is responsible for permitting and inspecting all new building, electrical, plumbing and heating construction within the city of Winston-Salem and Forsyth County excluding the town of Kernersville.

Customer Satisfaction Survey

Central Warehouse of the City of Winston-Salem invites you to tell us how we’re doing. We want to exceed your expectations!