Start New Collection Service

Get started by calling CityLink

  • 336-727-8000
  • 311 (if phone is within Winston-Salem city limits)

Notes & Resources

  • One trash and one recycling cart are provided to residents at no charge.
  • Yard carts must be purchased and have an additional annual fee. Learn more on the Yard Waste Carts page.
  • Regular pickup dates: The CityLink agent will tell you your regular pickup dates over the phone. In case you forget or if you want visual confirmation, enter your address into Winston-Salem Collects.
  • Holiday pickup changes: All changes for the current calendar year are listed on the Holiday Schedule page.
  • Read full list of rules for garbage, recycling and yard waste collections, plus learn about our other optional and seasonal collections.