Start New Collection Service

Get started by calling CityLink

  • 336-727-2800
  • 311 (if phone is within Winston-Salem city limits)

Notes & Resources

  • One trash and one recycling cart are provided to residents at no charge.
  • Yard carts must be purchased and have an additional annual fee. Learn more on the Yard Waste Carts page.
  • Regular pickup dates: The CityLink agent will tell you your regular pickup dates over the phone. In case you forget or if you want visual confirmation, enter your address into the Sanitation Service Finder.
  • Holiday pickup changes: All changes for the current calendar year are listed on the Holiday Schedule page.
  • Read full list of rules for garbage, recycling and yard waste collections, plus learn about our other optional and seasonal collections.