2022 Resident Survey

2022 Resident Satisfaction Survey

The 2022 Resident Satisfaction Survey is currently in progress!  The random survey invitation was distributed by both email and text invitation in late January and early February of this year.  Survey responses provide the City with data regarding constituent perceptions of City programs and services.  This data assists the City in investments and planning for Future city services.  Previous surveys and their results can be found in the “Past Survey Results”.

If you have questions or comments regarding the Survey or would like to have a paper copy of the random survey to complete or a copy of the 2022 non-random survey, please, e-mail the Resident Survey Team or call CityLink at 311 or 336-727-8000. 

About the Survey

The 2022 resident survey is the final year of a 4-year contract with ETC Inc. to administer a statistically significant satisfaction and opinion survey to a randomly selected segment of Winston-Salem households, as well as an identical non-random survey open to any person interested. The non-random survey can be found here. Results for the random and non-random versions are reported separately to ensure the statistical validity of the randomized sample.  A statistically valid sample allows the City to make generalizations about the overall population. 

View All