Performance

Practices and Procedures

The City of Winston-Salem Information Services Department adheres to standard Project Management Institute practices through the appropriate application and integration of project management processes comprised of the following the 5 process groups:

  • Initiating
  • Planning
  • Executing
  • Monitoring and Controlling
  • Closing
  1. Active Projects
  2. Open Data
  3. Key Work Items

The City has been investing in computer technology since the late 1960s. By the mid-1980s, the City had computerized all its major services. The City experienced its most significant growth in information technology with the introduction of networking in the mid-1990s. 

Today, the network connects all city departments in locations across the city and serves more than 1,500 connected devices. Many services are now offered through the Internet, available 24 hours, 7 days per week. 

The I.S. Department continues to explore and develop tools to enhance services for city departments and citizens.

 

Contact Us

  1. City Link

    City Link Phone: 336-727-8000
    Email City Link
    City Link 311
  1. Tom Kureczka

    Tom Kureczka

    Chief Information Officer
    Phone: 336-747-7005

  2. Information Systems

    Physical Address
    Bryce A Stuart Municipal Building
    100 E First Street, Suite 520
    Winston-Salem, NC 27101

    Mailing Address
    P.O. Box 2511
    Winston-Salem, NC 27101

    Phone: 336-747-7002
    Fax: 336-727-2874