Shared Mobility

Scooters and bikes that are available for short-term rentals in Winston-Salem are a helpful component of our transportation system. They provide a convenient means for "last mile" and "first mile" transportation -- for example, getting from the bus stop to your office, and for getting back to the bus stop when it’s time to go home. They also make it easier for people to get around without using a car.

City ordinance allows "dockless" shared mobility vehicles to be used only between the hours of 6 a.m. and 9 p.m. A dockless vehicle is one that does not have to be picked up or dropped off at a docking station.

The shared mobility companies that have permits to operate in Winston-Salem are listed on this page along with links to their websites and their contact information. Rental rates are set by the companies and are not subject to city review. Companies are responsible for maintaining their equipment and responding to customer complaints. Contact information for the companies offering shared mobility services in Winston-Salem are listed below.

The shared mobility companies operating in Winston-Salem prefer to have customers set up their accounts using a smart phone and credit card. However, the city requires that they make provisions for customers who do not have a smart phone or a credit card. Call the companies for more information.

Person on scooter

Rules

If you use scooters or bikes, you must follow these rules:

  1. You must be at least 16.
  2. Do not ride on sidewalks. Scooters can only be used in streets.
  3. Obey stop lights, stop signs and all other traffic laws. Under North Carolina law, scooters and bikes must follow the same traffic laws as motor vehicles. This includes yielding to pedestrians in the public right-of-way.
  4. Do not block sidewalks, driveways or curbside parking with the scooter or bike when you are finished riding.
  5. Scooters cannot be used in Old Salem, on greenways or in public parks.

Not a rule -- but a strong recommendation: Wear a helmet!

Shared Mobility Companies in Winston-Salem

Spin

Spin offers dockless electric scooters. The Spin website has a page that explains how to use Spin scooters.
Website: www.Spin.app
Customer Service Hotline (24/7): 1-888-249-9698; support@spin.pm

Zagster

Zagster offers short-term bike rentals at a series of docking stations around the city. The Zagster website has a page that explains how to use Zagster bikes.
Website: bike.zagster.com/winstonsalem 
Customer Service Hotline (24/7): 202-999-3924; support@zagster.com