Shared Mobility

Scooters and bikes that are available for short-term rentals in Winston-Salem are a helpful component of our transportation system. They provide a convenient means for "last mile" and "first mile" transportation -- for example, getting from the bus stop to your office, and for getting back to the bus stop when it’s time to go home. They also make it easier for people to get around without using a car.

City ordinance allows "dockless" shared mobility vehicles to be used only between the hours of 6 a.m. and 9 p.m. A dockless vehicle is one that does not have to be picked up or dropped off at a docking station.

The shared mobility companies that have permits to operate in Winston-Salem are listed on this page along with links to their websites and their contact information. Rental rates are set by the companies and are not subject to city review. Companies are responsible for maintaining their equipment and responding to customer complaints. Contact information for the companies offering shared mobility services in Winston-Salem are listed below.

The shared mobility companies operating in Winston-Salem prefer to have customers set up their accounts using a smart phone and credit card. However, the city requires that they make provisions for customers who do not have a smart phone or a credit card. Contact the companies for more information.

Person on scooter

Rules

If you use scooters or bikes, you must follow these rules:

  1. You must be at least 16.
  2. Do not ride on sidewalks. Scooters can only be used in streets.
  3. Obey stop lights, stop signs and all other traffic laws. Under North Carolina law, scooters and bikes must follow the same traffic laws as motor vehicles. This includes yielding to pedestrians in the public right-of-way.
  4. Do not block sidewalks, driveways or curbside parking with the scooter or bike when you are finished riding.
  5. Scooters cannot be used in Old Salem, on greenways or in public parks.

Not a rule -- but a strong recommendation: Wear a helmet!

Shared Mobility Companies in Winston-Salem


The City of Winston-Salem is currently accepting applications for micromobility permits for 2020-2021. Vendors interested in operating a shared micromobility system in Winston-Salem must submit an application for consideration for a permit. Please direct all questions to micromobility@cityofws.org or 336.747.6884.

2020-2021 Winston-Salem Micromobility Permit Application

The City of Winston-Salem adopted an ordinance on March 25, 2019 establishing a permit process for the operation of shared micromobility systems. Applicants should review this ordinance prior to applying for a permit.

The City will accept permits until 5:00pm on July 31, 2020. The city may issue up to 2 (two) micromobility device permits each year for each category of micromobility device.  The categories of micromobility devices are (1) electric, stand-up scooters, (2) dockless bicycles, and (3) new modes of dockless, shared transport.

After applications are received, the City may contact applicants requesting clarification or more information. The City reserves the right to reject applications based on insufficient information, unsatisfactory answers to application questions, or lack of compliance with the ordinance. Permits are expected to be issued during summer 2020 and will expire after one year.