ERAP Pandemic Assistance

ERAP Rent/Utilities Assistance

Get help with your ERAP Application!


Forsyth county residents please visit www.forsyth.cc/erap

ERAP Application Lab

Forsyth County Department of Social Services
741 Highland Ave.
Winston-Salem, NC 27101
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Appointments available 8 a.m. – 4 p.m. Monday through Friday
Outside of working hours: Tuesdays & Thursdays 5 - 7 p.m.
Set up an appointment

Please Bring:

  • Identification for applicant and co-applicant (if any). Photo ID is preferred, such as a driver’s license, state ID card, military ID card, or passport. Other forms of ID can also be used, including birth certificates, Medicaid or Medicare card, a signed Social Security card or an ID card issued by employer or religious organization/place of worship.
  • Proof of income: Can be pay stubs for the last 30 days, 2020 W-2 form, award letters for SSI,SSDI or child support.
  • Your lease agreement.
  • An eviction notice, or statement or bill from your landlord or utility company showing what you owe.
  • A letter or termination, or self-written statement of financial hardship.

Scroll down for complete information about the Emergency Rental Assistance Program. 

IMPORTANT NOTICE

Due to the high volume of applications there may be a longer wait time before you hear back from an ERAP eligibility specialist after you submit your application. In the meantime, please make sure all required documents have been uploaded and all sections of the application are complete. If you have not heard from an eligibility specialist after three weeks you may want to contact us to ensure that your application was received. Call 1-855-838-6776 or send an email to erap.winstonsalemcity.nc@tetratech.com .

ERAP

The city of Winston-Salem and Forsyth County have received federal funds under the Emergency Rental Assistance Program to assist low-income residents who are behind on their rent or utilities payments because of the COVID-19 pandemic.

The Emergency Rental Assistance (ERAP) is now also accepting applications for households who have become homeless due to COVID-19, and are in need of rehousing assistance (rental and utility assistance). If you are a family or individual that meets this requirement and meets the additional requirements listed you are able to apply for assistance.


The program is open to all renters residing in Forsyth County (including Winston-Salem, other incorporated municipalities in Forsyth County and in the unincorporated areas of the county)  who have a household income 80 percent or less of area median income (see chart below) and have been financially impacted by COVID-19. 

The Emergency Rental Assistance Program is for renters only. ERAP provides assistance with rent and utilities, to include electricity, water/sewer, trash removal, natural gas, propane, fuel oil and internet. Households may receive up to 12 months of assistance.

Priority for this program will go to: 

  • Households with an income of 50 percent or less of area median income.
  • Households that have been unemployed for 90 days or more due to COVID-19.
  • Households with a pending court eviction.

Eligibility: 

  • Impacted financially by COVID-19: 
    • Qualifies for unemployment 
    • Reduction in income (furlough or reduction in work hours) 
    • Had financial hardships or increased expenses (medical, food, etc.) 
  • Household income 80 percent or less of area median income (See chart below)
  • Past due notice on utility bills or rent payments

ERAP INCOME LIMITS FOR HOUSEHOLD SIZE 1 TO 8

*80% is the eligibility limit and 50% is for priority processing.
Number in household
1
2
3
4
5
6
7
8
50% income limit* $24,150 $27,600 $31,050 $34,450 $37,250 $40,000 $42,750 $45,500
80% income limit $38,600 $44,100 $49,600 $55,100 $59,550 $63,950 $68,350 $72,750

Required Verification

  • Identification – The applicant and the co-applicant must provide identification (ID) to get assistance. Photo ID is preferred, such as a driver’s license, state ID card, military ID card, or any passport. Many other forms of ID can also be used, such as a birth certificate, a Medicaid or Medicare card, a signed Social Security card or an ID card issued by employer or religious organization/place of worship.
  • Proof of rent (lease agreement or signed landlord verification) 
  • Proof of financial hardship due to COVID-19 (letter of termination, written statement, etc.) 
  • Proof of income for all household members
  • Eviction notice or late notice (rent)
  • Utility statements showing past-due amount 
  • Proof of other federal assistance received, if any.

HOW TO APPLY

Due to the high volume of applications there may be a longer wait time before you hear back from an ERAP eligibility specialist. In the meantime, please make sure all required documents have been uploaded and all sections of the application are complete. If you have not heard from an eligibility specialist after three weeks you may want to contact us to ensure that your application was received. Call 1-855-838-6776 or send an email to erap.winstonsalemcity.nc@tetratech.com.