Lead Compliance Program

You can help get the lead out! Visit our Water Service Line Inventory.

For more than 20 years, Winston-Salem/Forsyth County Utilities has met or surpassed all federal water quality standards. This includes testing for lead to ensure our water is safe to drink. We are happy to report that our water distribution system remains in full compliance with the EPA’s current regulations. 

However, lead water service lines may still be found in our system, particularly on private property with older homes and businesses.

Because of health hazards associated with lead, the EPA recently directed all public utilities in the United States to inventory service lines extending from our water main all the way to each customer’s home or business.

We have created an online Water Service Line Inventory with easy-to-follow instructions to identify your private service line material. You can report your findings and follow the steps provided if you discover lead or potential lead.

Your safety is our number-one priority and this inventory is part of the Lead Compliance Program that WSFC Utilities has put together. The program includes other activities the EPA is requiring of all utilities to ensure there is no lead in water supplies throughout the nation.

For more information, check out our FAQs. If you have questions or require printed instructions to participate in the Water Service Line Inventory, contact CityLink at 336-727-8000 or use any method at cityofws.org/citylink.

Thank you for your assistance. YOU are part of the solution!

EPA Statement on Lead Exposure
Exposure to lead in drinking water can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can cause new learning and behavior problems or exacerbate existing learning and behavior problems. The children of women who are exposed to lead before or during pregnancy can have increased risk of these adverse health effects. Adults can have increased risks of heart disease, high blood pressure, kidney or nervous system problems.

Standard Water Service Line

Standard water service line diagram