Inclement Weather

During the winter months, there are times when weather conditions are such that garbage cannot be collected. Even when the roads are clear, many yards have ice and snow which makes it dangerous for the collectors. When service has been canceled or when residents are asked to bring their garbage to the street, announcements will be made on WSTV Digital Media channels, WXII-Channel 12, and in the Winston-Salem Journal.

You can call 336-727-2638 for information. After 5 p.m. a recording will provide the inclement weather information.

Definition of Terms

  • Bulky Household Trash: Any waste accumulation of bulky items such as stoves, refrigerators, washers, dryers, water heaters, sofas, box springs, carpet and similar items.
  • Garbage: The byproducts of animal or vegetable foodstuffs, resulting from the handling or preparation of food or other matter which is subject to decomposition, decay, putrefaction or the generation of noxious or offensive gases and odors.
  • Household Trash: Any waste accumulation of paper, sweepings, dust, rags, bottles, discarded toys and small appliances, cans or similar materials attendant to housekeeping, excluding garbage.
  • Litter: Litter is misplaced, not containerized, man-made or used solid waste. Litter is also a dirty, ugly, costly mess!
  • Yard Trash: Includes leaves, grass trimmings, shrubbery trimming, excluding garbage. It does not include dirt, rocks, stumps, large automotive parts and the like.

Dead Animal Removal

The city provides dead animal collection Monday through Friday from 8 a.m. to 2 p.m. and on Saturdays from 8 a.m. to Noon Animals are collected from the streets. No collections are made on private property. Residents should place animals in a bag and place by the curb.

Call 336-727-2638 for collection. Collections are also made at Animal Hospitals and Fish Markets for a fee.

Contact Us

For any suggestions, comments, and questions call City Link at 336-727-8000.