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Risk Management

Overview

The city's Risk Management division is responsible for the assessment and control of claims, insurance and self-insurance programs and policies/procedures related to employee and workplace safety. The Risk Management Division consists of three programs:

Employee Safety
Risk Management
Workers' Compensation

Claim Forms

Contact Us

View the staff page to learn how to contact our Risk Management staff members.

FAQs

How do I file a claim against the City for property damage or physical injury?

You may file a claim against the City by reviewing:

Auto Liability Claim Form (for automobile accidents)
Sewer Claim Form (for sewer backup claims)
General Liability Claim Form (all other claims)

You will need to complete the applicable form and follow the instructions on the form for reporting your claim to the Risk Management office. Please include any additional relevant information when filing the form, such as receipts, police reports, and photographs. These forms help us to gather all relevant information related to your claim in a quick and convenient manner.

What happens after I file a claim?

The City's Claims Adjuster will review the information you provided and will request any supporting documentation. After the Claims Adjuster has reviewed all relevant claim information, he or she will contact you via email or phone to discuss your case. The City must have been negligent in causing the damages or physical injuries to pay a claim.

Is the City responsible for vehicle damage resulting from potholes, manholes, or other road hazards?

Typically, no. If the City didn't have prior knowledge of the pothole, or any other hazard existing in the roadway, and that hazard causes damage to an individual's vehicle, the City is usually not considered negligent and is not responsible for paying the claim. This type of damage may be covered under the collision coverage on your personal automobile insurance policy.

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