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Posted on: June 28, 2022

Water, Sewer & Landfill Rates Increase July 1


Following recommendation by an independent cost-of-service study, the Winston-Salem/Forsyth County Utility Commission approved increases in water and sewer rates for the 2022-2023 fiscal year budget. Local water and sewer rates have historically ranked second lowest amongst peer utilities in the state and we're happy to confirm that the new rates have retained that status.

To equitably generate revenue for operating expenses and debt service coverage, the comprehensive cost-of-service study recommended a 4.5% revenue increase along with changes in volumetric tier structures and readiness-to-serve charges. These changes will result in a $1.21 increase per month for the average 500 cubic feet customer. 

The department’s solid waste division is adjusting the discounted tipping fee at landfills and yard waste facilities. The charge for large-volume haulers at Hanes Mill Road Landfill will increase one dollar to $33 per ton, and the charge at the two yard-waste facilities will also increase from $32 per ton to $33 per ton. Other than the discounted tipping fee, rates will remain unchanged at both Hanes Mill Road and Old Salisbury Road landfills. 

It is important to note that no tax revenue is used to fund Winston-Salem/Forsyth County Utilities services. The department is self-sustained by these user fees.

Rate increases will help pay for necessary capital improvements, said Courtney Driver, the utilities director. “It is crucial to maintain and update our critical infrastructure to protect both the public and the environment,” Driver said. “Proactively safeguarding public health is our top priority and we will continue to maintain the highest level of service possible.”

For more information, contact City Link at, call 336-727-8000 or use any of the methods on

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