News Flash

Marketing & Communications

Posted on: August 10, 2022

New Winston-Salem Collects App & Online Tool Launched

ws_collects

The city has launched a new app and online tool that takes the guesswork out of curbside collections, be it garbage, recycling, yard waste, brush or bulky item collection.

The app is called Winston-Salem Collects and is free for Apple and Android. It sends out reminders for all curbside collections and holiday collection changes, and has a “waste wizard” look-up feature that tells users how to dispose of items, be it in the garbage, through curbside recycling or at a drop-off site. It also allows users to report missed collections and notifies users of unexpected changes in the collection schedule.

The online version, available at CityofWS.org/Sanitation and at CityofWs.org/Recycling, offers all the features available through the app plus the ability to print personalized collection calendars that include holiday collection changes.

Helen Peplowski, the city’s sustainability director, says the notifications feature will be especially handy during winter storms. “Should we have to cancel collections due to snow or ice, we can notify just those people whose collections were delayed and let them know their make-up day,” she said.

“Likewise,” Peplowski said, “if a collection truck were to break down and a few streets on that route did not get collected, we can notify just the people living on those streets – but only if they have the app or signed up online for notifications”

To download the app, go to the Apple Store or the Play Store and search for the Winston-Salem Collects app. Users will be guided to type in their address when they open the app for the first time. 

For more information go to CityofWS.org/Sanitation.

Facebook Twitter Email

Other News in Marketing & Communications

Update: East Monmouth Street Closure

Posted on: February 3, 2023

Section of First Street To Be Closed

Posted on: February 3, 2023
Signup-for-City-Edition

Get the latest city news monthly!

Posted on: February 1, 2023

City Observing Black History Month

Posted on: January 31, 2023
polkice-chief_william_penn_jr

New Winston-Salem Police Chief Announced

Posted on: January 30, 2023

“Young Dreamers” Honored

Posted on: January 18, 2023

Leaf Collection Update

Posted on: December 28, 2022
ward_line_map

Adopted Ward Lines Posted

Posted on: August 10, 2022
Winston-Salem Marketing & Communications logo

City Edition - March 2021

Posted on: March 5, 2021
Winston-Salem Marketing & Communications logo

City Edition - February 2021

Posted on: February 17, 2020
Winston-Salem Marketing & Communications logo

City Edition - December 2020

Posted on: December 10, 2020
Winston-Salem Marketing & Communications logo

City Edition - October 2020

Posted on: October 21, 2020
Winston-Salem Marketing & Communications logo

City Edition - August 2020

Posted on: July 31, 2020
Winston-Salem Marketing & Communications logo

City Edition - July 2020

Posted on: July 8, 2020
Winston-Salem Marketing & Communications logo

City Edition - June 2020

Posted on: June 3, 2020
Winston-Salem Marketing & Communications logo

City Edition - May 2020

Posted on: May 1, 2020
Winston-Salem Marketing & Communications logo

City Edition - April 2020

Posted on: April 2, 2020
Winston-Salem Marketing & Communications logo

City Edition - March 2020

Posted on: March 5, 2020
Winston-Salem Marketing & Communications logo

City Edition - February 2020

Posted on: February 7, 2020
Winston-Salem Marketing & Communications logo

City Edition - January 2020

Posted on: January 3, 2020