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The original item was published from 9/5/2023 11:48:35 AM to 9/9/2023 12:00:01 AM.

News Flash

Marketing & Communications

Posted on: September 5, 2023

[ARCHIVED] Bryce A. Stuart Municipal Building Closed to the Public Until Further Notice

The city of Winston-Salem has closed the Bryce A. Stuart Municipal Building to the public and all employees who are able to work from home due to an air conditioning system issue.

Residents who need to interact with city departments should do so through CityLink or the city website, CityOfWS.org. Payments can be made online at CityOfWS.org/PayBills, over the phone through CityLink at 311 within the city or (336) 727-8000 outside the city. Visit CityOfWS.org/CityLink for more options.

To pay utility bills online, go to CityOfWS.org/PayWater. For customers requiring in-person payments, drive-through service is available from 9 a.m. to 5 p.m. Monday – Friday at the Black-Phillips-Smith Government Office at 2301 Patterson Ave. 

A night depository is located at the Bryce A. Stuart Municipal Building near the Church Street employee entrance. Payments placed in the box after 8 a.m. or on weekends and holidays will not be processed until the next business day.

Human Resources team members are available at HumanResources@CityOfWS.org. They can also be reached by calling (336) 747-6800 and a CityLink agent will direct the caller to the appropriate team member. 

To schedule inspections, customers are encouraged to use the BuildIt portal on the Planning and Development Services page: CityOfWS.org/BuildIt. Calls about permits are being handled by CityLink.

The city will be updating its X page, Twitter.com/CityOfWS, and website as information about the reopening of the building becomes available.

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