News Flash

Marketing & Communications

Posted on: December 1, 2023

WSTA Updates Its Passenger Code of Conduct

The Winston-Salem Transit Authority has updated its Passenger Code of Conduct to focus on safety for passengers, staff, security officers and law enforcement who visit the Clark Campbell Transportation Center at 100 W. Fifth St. in Winston-Salem, N.C. 27101. The new code goes into effect on Friday, Dec. 1.

This is the first major update to the code in more than 25 years, said Kelly Garvin, assistant director of transportation for the city of Winston-Salem.

“The operators of our transit system and our bus passengers deserve to work in and wait in a secure environment,” Garvin said.

Various factors have created an unsafe environment for the staff that operates WSTA and its passengers, Garvin said. A new marketing campaign that promises to transform transit shows WSTA’s commitment to giving its riders a safe and secure ride.

The new code specifies that passengers and visitors may not remain at the Transportation Center longer than 90 minutes and security officers are authorized to ask people to show their bus ticket and valid identification. The rule doesn’t apply to those waiting for Piedmont Authority for Regional Transportation, Sunway Charters or Barron buses. In January, all visitors to the transit center will be required to pass their property through a screening station and pass through metal detectors. 

Those who violate the code may be banned from WSTA vehicles and properties managed by WSTA and could be arrested. Copies of the Code of Conduct are available at the transportation center and online at: https://wstransit.com/code-of-conduct/.

Facebook Twitter Email

Other News in Marketing & Communications

Nominations Sought for Walk of Fame

Posted on: February 16, 2024

Free Leaf Mulch is Back

Posted on: February 12, 2024

Old Salisbury Road Closure

Posted on: February 2, 2024

City Observing Black History Month

Posted on: February 1, 2024

Young Dreamers Honored

Posted on: January 25, 2024

Water Main Break in Rural Hall

Posted on: January 22, 2024
Can the Grease

Can the Grease to Prevent Sewer Backups

Posted on: December 22, 2021

Fourth Street Closure

Posted on: December 18, 2023

Prevent Frozen Pipes

Posted on: December 1, 2023
Winston-Salem Marketing & Communications logo

City Edition - March 2021

Posted on: March 5, 2021
Winston-Salem Marketing & Communications logo

City Edition - February 2021

Posted on: February 17, 2020
Winston-Salem Marketing & Communications logo

City Edition - December 2020

Posted on: December 10, 2020
Winston-Salem Marketing & Communications logo

City Edition - October 2020

Posted on: October 21, 2020
Winston-Salem Marketing & Communications logo

City Edition - August 2020

Posted on: July 31, 2020
Winston-Salem Marketing & Communications logo

City Edition - July 2020

Posted on: July 8, 2020
Winston-Salem Marketing & Communications logo

City Edition - June 2020

Posted on: June 3, 2020
Winston-Salem Marketing & Communications logo

City Edition - May 2020

Posted on: May 1, 2020
Winston-Salem Marketing & Communications logo

City Edition - April 2020

Posted on: April 2, 2020
Winston-Salem Marketing & Communications logo

City Edition - March 2020

Posted on: March 5, 2020
Winston-Salem Marketing & Communications logo

City Edition - February 2020

Posted on: February 7, 2020
Winston-Salem Marketing & Communications logo

City Edition - January 2020

Posted on: January 3, 2020