News Flash

Marketing & Communications

Posted on: April 1, 2020

City Suspending Non-Essential Services

Coronavirus Update graphic with coronavirus sketch and Winston-Salem logo

Marketing and Communications
April 1, 2020

Starting Monday, April 6, the city will suspend a variety of non-essential city services in response to the continued spread of the COVID-19 virus in Winston-Salem and Forsyth County. 

Under the city’s Level 3 response plan, the following services and city functions will be suspended until further notice: 

  • Bulky item collection (announced on Monday).
  • Yard cart collection.
  • Brush and limb collection.
  • Mowing and landscaping.
  • Litter collection.
  • Proactive housing and environmental code enforcement.
  • Routine street & drainage maintenance (emergency work will continue to be performed).
  • A variety of administrative and support functions.
  • On- and off-street parking enforcement.

Mayor Allen Joines said that although some of the suspended services will inconvenience city residents, "we must not underestimate the seriousness of the challenge we are facing. We have been told to expect that incidence of the virus in our community might not peak until mid-April at the earliest, and we must do everything we can to slow the rate of transmission so our hospitals are not overwhelmed."

City Manager Lee Garrity said, "We are announcing this now so citizens have some advanced notice. By suspending non-essential services, we will not expose city employees – and their families -- to unnecessary risks." 

Joines reiterated the need for residents to comply with the Stay-at-Home orders issued by the city and the state. "The orders allow exceptions for citizens to leave their homes," Joines said, "but I strongly urge all residents to limit their excursions to only those that are absolutely necessary. 

"I have seen some early reports from the San Francisco area that the stay-at-home order there may be reducing the number of new cases below what they had projected. We want to have the same result here."

When residents do go out, they must practice social distancing. Residents visiting city parks for exercise are reminded that park playgrounds are closed and they must not allow children to play on the equipment. 

For complete information about the city’s response to COVID-19, including the details of the Stay-at-Home order, go to and click the Alerts bar at the top of the page.

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