News Flash


Posted on: May 18, 2020

No Rate Increase Next Year

Piggy Bank

The Winston-Salem/Forsyth County Utility Commission will not raise water, sewer and solid waste rates in the 2020-2021 fiscal year budget, which begins July 1, 2020.

In an effort to ease customer concerns during the coronavirus pandemic, rates for WSFC Utilities water and sewer service will remain stable with no change in consumption or readiness-to-serve (base) charges. Likewise, for the second year in a row, there is no increase in the solid waste disposal fees charged at facilities operated by the department. WSFC Utilities receives no tax revenue and is supported sustainably by user fees charged for water, wastewater and solid waste services.

Utilities Director Courtney Driver says public health and safety are more crucial than ever for the utility. “Our staff provides essential services to the community while protecting our most valuable natural resources. We successfully balanced this budget without increasing rates, but it required difficult decisions to temporarily postpone some important projects and equipment purchases. As always, we will continue to update our infrastructure and maintain the highest level of service possible,” Driver said.

The water and wastewater operations budget is $92.55 million, which is a 0.43% increase from FY 2019-2020. The budget includes supplementary funding for the state-mandated cross-connection control program for backflow protection, as well as supplies and services for plant and field operations.

The capital improvement budget for water and wastewater is $38.5 million, which funds several continuing projects including work on the collection system improvement program, and wastewater basin capacity improvements.

Rates will remain unchanged at both Hanes Mill Road and Old Salisbury Road landfills, and at the Forum 52 and Overdale yard waste facilities. An upward trend in revenue is expected to cover a 0.96% increase in the solid waste operations budget, set at $11.54 million. The budget for capital improvements in the solid waste division is $1.68 million and includes appropriations for the renovation of facilities and construction projects at Hanes Mill Road Landfill.

For more information, please call City Link 311 or 336-727-8000.

Facebook Twitter Email