News Flash


Posted on: July 28, 2020

Winston-Salem/Forsyth County Utilities to Upgrade Water Meters


Winston-Salem/Forsyth County Utilities is implementing a smart utility network and upgrading to water meters that provide real-time data. The new advanced metering program, called “WaterSavvy,” is being implemented in partnership with Sensus, a Xylem brand, a global technology company.

The initial deployment of 10,000 meters is scheduled to begin this fall and it is anticipated to take three years to systematically transition all 130,000 residential and commercial water customers to the program.

Mike Koivisto, the deputy director of WSFC Utilities, says this modernization will significantly impact management of the water distribution system and it fits well with the organization’s commitment to protecting resources and the environment. “Sensus is providing us with superior water-loss monitoring tools so our staff and customers can be smart with every drop," said Koivisto, who also serves as the WaterSavvy program manager.

The Sensus communication network offers a holistic approach that securely transmits and receives water distribution data on-demand. Without the need for routine meter reading, the utility can operate more efficiently and respond quickly to data including malfunction alerts, leak detection alerts and tamper alarms. Customers will benefit from the WaterSavvy program’s convenience, privacy, accuracy and speed.

“We welcome the opportunity to partner with Winston-Salem/Forsyth County Utilities on their smart utility journey,” said Mike McGann, Vice President, Sensus Americas, Global Engineering & Assessment Services. “Our solution will provide the right data at the right time to optimize water system operations, reduce maintenance costs and improve sustainability.”

The 20-year partnership with Sensus includes necessary software upgrades so the utility can focus on what it does best—reliable delivery of high-quality drinking water.

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