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The original item was published from 8/5/2021 4:23:00 PM to 8/12/2021 4:57:53 PM.

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Marketing & Communications

Posted on: August 5, 2021

[ARCHIVED] WSTA Suspending Route 100 Operations Friday After 3:30 p.m.

Bus service on WSTA Route 100 will be suspended Friday, Aug. 6, from 3:30 to 10 p.m. due to a shortage of operators.

Like many other public transit systems that depend on a committed workforce to provide service to customers, the Winston-Salem Transit Authority is experiencing a shortage of bus operators. This shortage forced WSTA to make the decision to suspend service on Route 100 Friday afternoon and evening.

From Monday through Sunday, Route 100 travels from Union Station to Silas Creek Parkway. The route is designed to serve students who attend Winston-Salem State University, Salem College, UNC School of the Arts and Forsyth Technical Community College.

 Route 100 has the fewest daily passengers of all WSTA routes, which made it the first choice for a reduction of service, said Donna Woodson, the WSTA general manager.

“We are working aggressively to hire more operators,” Woodson said, “but the competition for people who have a commercial driver’s license is high. This is the first time WSTA has been forced to reduced service due to a lack of drivers. It is a sign of the ongoing labor shortages experienced by many employers.

“Our staff is reviewing service levels daily. We hope the suspension of trips on Route 100 is something that will not become a regular occurrence.”

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