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Posted on: April 15, 2021

Drink Up! Our Local Tap Water Surpasses Federal Requirements

Drink Up - girl with water glass

For more than twenty years, drinking water in Forsyth County has met or surpassed all water quality standards established by the Environmental Protection Agency. That excellent record continues today with the Winston-Salem/Forsyth County Utilities 2020 Wa...


Water Quality Reports Utilities
Posted on: March 3, 2021

Free Leaf Mulch is Back!

2021 leaf mulch

Winston-Salem/Forsyth County Utilities has announced the annual leaf mulch giveaway schedule for 2021. Free leaf mulch will only be available while supplies last on a first-come, first-served basis starting Good Friday, April 2 and continuing on ...


Free Leaf Mulch Utilities
Posted on: April 5, 2021

River Otter Mural Wins National Championship

Sides Road Tank square

A river otter mural on a water tank in Winston-Salem has won the 2021 Knope National Championship, a March Madness-style competition for municipal water facilities hosted online by Engaging Local Government Leaders.

The Winston-Salem/Forsyth County Utiliti...


Championship Round final vote count Utilities
Posted on: March 18, 2021

Zebra Mussel Alert

Zebra mussel in Marimo moss ball

The N.C. Wildlife Resources Commission, along with wildlife agencies across the country, is urging pet and aquarium stores as well as aquarium owners to remove and safely dispose of any moss ball plant designed for aquariums. Invasive zebra mussels were d...


Zebra Mussel Alert video Utilities
Posted on: December 23, 2020

Donate to those in need

Water faucet

Several area nonprofit agencies are generously providing financial assistance for Winston-Salem/Forsyth County Utilities customers with past-due water and sewer bills who have lost jobs due to the pandemic. 

If you’d like to contribute t...


Posted on: April 28, 2020

No Wipes in Pipes!

No Wipes in Pipes

Toilet paper shortages have exposed the growing problem of wipes clogging our sewer system. As people run out of toilet tissue they may turn to other products. Unfortunately, “flushable” wipes are falsely labeled and are part of multip...

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Posted on: December 11, 2020

Water Service Disconnections Resume in January

Salem Lake Dam aerial

Water and sewer customers with past-due balances must call City Link 311 or 336-727-8000 to enroll in payment plans and avoid termination of service. Winston-Salem/Forsyth County Utilities resumed charging late fees on past-due bills in October a...

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Posted on: January 23, 2020

Prevent Frozen Pipes

Water Pipe Insulation

When temperatures drop, it’s time to protect your water pipes. Winston-Salem/Forsyth County Utilities encourages customers to consider how freezing water can damage home plumbing systems. Unprotected pipes can crack or break, resulting in floodi...


Additional Info... Utilities
Posted on: July 9, 2019

WSFC Utilities Strategic Plan

WSFCU Strategic Plan cover

On July 8, 2019, the Winston-Salem/Forsyth County Utility Commission approved a Strategic Plan covering 2020-2024 for our utilities department. Check out our online version to see our new vision, mission and values statements, plus our goals and the strat...


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Posted on: April 4, 2019

Archie Elledge Wastewater Treatment Plant - 2017 Award

Archie Elledge Wastewater Treatment Plant staff-2017 award

The Central Region of the N.C. Professional Wastewater Operators Committee selected the Archie Elledge Wastewater Treatment Plant in Winston Salem for its 2017 Operations & Maintenance Excellence Award.

The award is given annually to a wastewater treat...


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