I have a question about underground utilities. How do a make this request?

Please call CityLink 311 or 336-727-8000.

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1. Why is my water bill higher than last year at this time?
2. What is the Readiness-to-Serve Charge and why does the charge depend on the size of my water meter?
3. Where is my water meter located?
4. Why was I charged a Service Initiation Fee?
5. I have a question about underground utilities. How do a make this request?
6. What is in our tap water that causes a pink film?
7. What causes the "earthy taste" that sometimes affects our water?
8. How do I request that my water to be tested?
9. How do I report what appears to be a sewage-related odor?