FAQs • Winston-Salem, NC • CivicEngage

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Human Relations - Rent

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1. Can I withhold rent because I have an unresolved maintenance issue?: No, a tenant may not withhold rent; however, a tenant can seek reimbursement for rent.

2. When do late fees apply?: When the rent is paid after the due date stated in the lease, a landlord may apply late fees.

3. How much of a late fee should I pay?: The amount for the late fee is not to exceed $25 or 5% of the total monthly rent, whichever is greater, for rent that is more than five days late.

4. Should I receive a receipt when I make a payment to my landlord?: Yes, tenants should always request a receipt for any rent (or other fees) paid.

5. Can my rent be based on my income?: Yes, if you are seeking federally assisted (subsidized) housing.

6. Can my landlord call my job to inquire about late rent?: There are legal restrictions regarding such inquiries, particularly if the tenant has not consented.

7. Do I have to give my consent for someone to receive rental information about me?: Tenants are usually required to list previous landlords on rental applications. This information is not considered confidential.

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