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  1. Home

  2. I Want To...

    1. Find
    2. Pay
    3. Register / Apply
    4. Report
    5. Request
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  3. Residents

    1. Citizen Service Desk
      1. About This Website
      2. City Phone Number Directory
      3. Citizen Suggestion or Comment
      4. Info for Homeowners & Renters
      5. MyCityOfWS
      6. Safety Tips
      7. Street Closings
    2. Community Services
      1. Code Enforcement
      2. Community Assistance
      3. Community Development
      4. Housing Development
      5. Housing Rehabilitation
      6. Keep Winston-Salem Beautiful
      7. Landlord / Tenant
      8. Planning
      9. WSTV 13
    3. Contact Us
    4. American Rescue Plan Act Recovery Fund
      1. Transformative Grants Program
    5. Discover Winston-Salem
      1. City Information
        1. Sister Cities
          1. Buchanan, Republic of Liberia
          2. Kumasi, Ghana
          3. Nassau, Bahamas
          4. Purpose of Sister Cities
          5. Shanghai, Yangpu District
          6. Ungheni, Moldova
            1. Students from the Ungheni Art Academy
        2. Honoring Citizens
        3. History
          1. City Histories
            1. City of Winston-Salem History
            2. Town of Salem History
            3. Town of Winston
          2. Historical Mayors
            1. City of Winston-Salem Mayors
              1. Robert W. Gorrell
              2. James G. Hanes
              3. Thomas Barber
              4. George W. Coan
              5. W.T. Wilson
              6. James R. Fain
              7. R. J. Reynolds
              8. J. Wilbur Crews
              9. George D. Lentz
              10. Marshall Kurfees
              11. John R. Surratt
              12. M.C. Benton
              13. Franklin Shirley
              14. Wayne Corpening
              15. Martha Wood
              16. Jack Cavanagh
              17. Allen Joines
            2. Town of Salem Mayors
              1. Charles Brietz
              2. Elias A. Vogler
              3. Augustus T. Zevely
              4. John G. Sides
              5. Joshua Boner
              6. John P. Vest
              7. Augustus Fogle
              8. R. L. Patterson
              9. J.F. Shaffner
              10. Henry E. Fries
              11. J. H. Stockton
              12. T. B. Douthit
              13. C. S. Hauser
              14. Samuel E. Butner
              15. J.A. Vance
              16. Frank Vogler
              17. F.A. Fogle
            3. Town of Winston Mayors
              1. William Barrow
              2. Peter A. Wilson
              3. Robert Gray
              4. H.K. Thomas
              5. Thomas J. Wilson
              6. T.T. Best
              7. Jacob Tise
              8. J.W. Alspaugh
              9. D. P. Mast
              10. A. B. Gorrell
              11. Martin Grogan
              12. J.C. Buxton
              13. Samuel H. Smith
              14. Charles Buford
              15. Robah B. Kerner
              16. Garland E. Webb
              17. Eugene E. Gray
              18. P.W. Crutchfield
              19. J.F. Griffith
              20. Rufus I. Dalton
              21. Oscar Eaton
      2. Points of Interest
      3. New Resident Information
        1. City & County Government
        2. Exploring the Community
        3. Getting Settled
        4. Moving in
        5. Public Health & Safety
      4. Information for Kids, Students, Children, & Teens
    6. Forms & Reports
    7. Household
      1. Bulky Items
      2. Curbside Pickup
      3. Inspections Division
      4. Landfill
      5. Leaf Routes
      6. Recycling
      7. Water / Sewer Service
      8. Zoning
    8. Alerts
    9. Pay
      1. Fire Permit / Fine
      2. Order New Yard Cart
      3. Parking Ticket / Fine
      4. Water / Stormwater
      5. Yard Cart Renewal
    10. Public Safety
      1. Emergency Management
      2. Fire Department
      3. Police Department
      4. Alternative Responses to 911 Mental Health Calls
    11. Recreation
      1. Adult Athletics
      2. Discover Winston-Salem
      3. Carolina Classic Fair
      4. Parks & Greenways
      5. Recreation & Parks
      6. Salem Lake
      7. Seniors
    12. Transportation
      1. Biking
      2. Bus Service
      3. Parking
      4. Streets
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  4. Business

    1. Bids & Auctions
    2. Business Directory
    3. Business Improvement District
    4. Development
      1. Business Development
      2. Construction & Permits
        1. Engineering
        2. Fire
        3. Inspections
        4. Planning
        5. Sanitation
        6. Stormwater / Erosion Control
        7. Streets
        8. Transportation
        9. Utilities
      3. Plan Reviews
        1. Business License
        2. Engineering
        3. Fire
        4. Inspections
        5. Planning
        6. Sketch Review
        7. Stormwater / Erosion Control
        8. Streets
        9. Transportation
        10. Utilities
      4. Public Meetings
      5. Resources
        1. Community Educator Videos
        2. Crime Prevention
        3. Geographic Information Systems (GIS)
        4. Guides
        5. Resource Links
      6. Site Considerations
        1. Addresses
        2. Area Plans
        3. Change of Use
        4. iDocuments
        5. Inspections
        6. Legacy
        7. Real Estate
        8. Unified Development Ordinances (UDO)
        9. Zoning & Subdivision
    5. Doing Business in Winston-Salem
    6. Register As City Vendor
    7. Regulations
      1. Alarm Permit
      2. Business License Collections
      3. Fire Inspection
      4. Forms
      5. Inspections
      6. Sign Ordinance
      7. Stormwater
      8. Zoning / Planning
    8. Resources
      1. Commercial Property Safety
      2. Community Educator Videos
      3. Geographic Information Systems (GIS)
      4. Guides
      5. Newsletters
        1. Electrical Newsletter from Inspections
        2. Mechanical Newsletter from Inspections
        3. Planning News
        4. Plumbing Newsletter from Inspections
        5. Your Community Newsletter from the Human Relations
      6. Resource Links
    9. Services & Programs
      1. Commercial Building Evaluation
      2. Economic Development
      3. Minority / Women Business Enterprise
      4. NRSA Building Rehabilitation Program
      5. Small Business Liaison
      6. Small Business Loan
      7. Stormwater
      8. Utilities
    10. Starting a Business
      1. Business Checklist
      2. Business License
      3. Minority / Women Business Enterprise
      4. Small Business Liaison
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  5. Departments & Services

    1. COVID-19 (Coronavirus) Information
      1. COVID-19 Documents
      2. COVID-19 Response Fund
        1. COVID-19 Response Fund FAQs
        2. COVID-19 City Grant Review Process
      3. CARES Act Funding
    2. Services A-I
      1. Black-Phillips-Smith Government Office
      2. Budget & Performance Management
        1. Bond Projects
          1. 2014 Bonds
          2. 2018 Bonds
        2. Business Improvement District
        3. Capital Plan Documents
        4. Community Agencies
          1. FY 2022-23 Submitted Applications
          2. Fiscal Year 2023-24 Submitted Applications
        5. Internal Audit
          1. Performance Indicator Report
        6. 2023 Resident Survey
          1. Past Survey Results
        7. Strategic Planning
      3. Business Inclusion & Advancement
        1. COVID-19 Business Information
        2. Business Development
          1. Brookwood Business Park
          2. Community Restoration
            1. Liberty Street Map
            2. NRSA Building Rehabilitation Program
            3. Revitalizing Urban Commercial Area Program
          3. Economic Development
            1. Downtown Baseball Stadium
              1. Citizens Baseball Stadium Review Committee
              2. Documents
          4. Loan Program
            1. Compliance with Regulations
            2. Eligibility
            3. Items Required for Loan Processing
            4. Loan Amount / Terms
            5. Submission Process
            6. Use of Loan Funds
          5. NRSA Commercial Listing Service
            1. Property Listings
          6. Small Business
            1. Guides
            2. Business Training Program
          7. Small Business Liaison
            1. Small Business Liaison Contact Form
          8. Small Business Plan Competition
        3. Minority / Women’s Business
          1. Annual Report
          2. Working With The City of Winston-Salem
          3. Events
            1. Bidding & Estimating 102 Event
            2. Estimating and Bidding 101 Event
            3. Good Faith Effort Event
            4. HUB Certification Day
            5. Information Session
            6. Overview of Forecasted City Projects Virtual Outreach Event
            7. Small M/WBE Business Information Session
            8. Winston-Salem M/WBE Mixer
            9. Complying with M/WBE Provisions in Requests for Proposals/Qualifications
          4. M/WBE Citizen Advisory Committee
          5. Resources
            1. Find a Certified M/WBE Firm
            2. City of Winston-Salem Vendor Listing
            3. Community Agencies
            4. Forms
          6. Summary
          7. 2019 Disparity Study
        4. Special Permits
        5. Business Inclusion & Advancement Staff
        6. Street Closings Due To Events
      4. Central Warehouse
      5. City Attorney
        1. Americans with Disabilities Act (ADA) Forms
          1. ADA Grievance Form
          2. ADA Survey Form for Individuals
          3. ADA Survey Form for Organizations
        2. Americans With Disabilities Act (ADA) Forums
        3. Staff
      6. City Clerk
        1. City Clerk Staff
        2. Code of Ordinances
        3. Police Review Board
      7. City Link
        1. City Link 311 Customer Portal
        2. History
        3. Mobile App
        4. Staff
        5. Budget
        6. Top 10 Questions / Issues
      8. City Manager
        1. City Manager Staff
        2. Performance Indicators Report
        3. Strategic Planning
      9. Community Assistance
      10. Emergency Management-ReadyForsyth
        1. Be Ready
          1. Active Assailant
          2. AUXCOMM - Amateur Radio Emergency Communications
          3. Droughts
          4. Earthquakes
          5. Emergency Alerts
          6. Flooding
            1. Dams in Forsyth County
            2. National Flood Insurance Program
          7. ForsythCARES Program
          8. Free Public Training
          9. Hazardous Waste/Materials Information
            1. Hazardous Waste Information
            2. Hazardous Material Information
          10. Houses of Worship Disaster Preparedness
          11. Natural Gas Safety
          12. Pet Preparedness
          13. Weather Preparedness and Safety
            1. Weather Radios
            2. Hurricane Preparedness
            3. Tornado Preparedness
            4. Winter Weather Preparedness
            5. National Weather Service Safety Tips
            6. SKYWARN/Weather Spotter
          14. Wildfires
        2. Programs
          1. Citizens Corps
          2. Community Emergency Response Team (CERT)
          3. Local Emergency Planning Committee (LEPC)
          4. Forsyth County Incident Management Team
          5. Piedmont Emergency Animal Response Team
        3. About ReadyForsyth
          1. Emergency Management Cycle
          2. Emergency Operations Plan
          3. Emergency Management Frequently Asked Questions
          4. Hazard Mitigation Plan
          5. ReadyForsyth Social Media
          6. Links & Resources
          7. Staff
      11. Employee Safety
      12. Engineering
        1. City Engineer Welcome
        2. Divisions
          1. Administration
          2. Design Operations
          3. Financial & Record Information
          4. Field Office
        3. Records Center
        4. Permits for Work Within the Right-of-Way
          1. Utility Excavations
          2. Street and Sidewalk Cuts
          3. Street and Sidewalk Closures
          4. Encroachments for Aboveground Installations
        5. Publications
        6. Bids
        7. Plans and Specifications for Bidders
        8. Project Updates
          1. West First Street Bridge Replacement
          2. Novack Street Bridge Replacement
          3. Meadowlark Drive
          4. Cloverdale Avenue
        9. Staff
        10. Real Estate
          1. Properties
            1. Brookwood Business Park
            2. Surplus Houses
            3. Surplus Lots
          2. Staff
          3. Union Station Restaurant Lease
      13. Fairgrounds
        1. Booking & Rentals
          1. 2018 to 2019 Common Rates
        2. Bowman Gray Stadium
        3. Carolina Classic Fair
        4. Fairgrounds Farmers Market
          1. SNAP EBT at Farmers Market
        5. Staff
        6. Venues
          1. Annex
          2. Education Building
          3. Grandstand
          4. Neil Bolton Home & Garden Building
        7. Winston-Salem Fairgrounds
      14. Field Operations
        1. Stormwater
          1. Do Your Part
            1. Oil & Water Don't Mix
            2. Stormwater Volunteer Form
            3. Stream Watch in Winston-Salem
            4. Pollutants of Concern (POC)
          2. For Businesses
            1. Auto Repair
            2. Developer's Guide
            3. Lawn Care
            4. Restaurants
          3. For Residents
            1. Landowners' Guide
            2. Lawn Care
            3. Motor Oil
            4. Pet Waste
              1. Scoop The Poop Pledge
            5. Rain Barrels
            6. Recycle Household Hazardous Waste
            7. Reduce Sediment
            8. SudSafe Car Wash Kits
            9. Washing Your Car
            10. Water Conservation
          4. For Kids
            1. Glossary
            2. Water Trivia
            3. Kids Links
            4. Lenny the Lifeguard
            5. Stormwater Quiz
            6. Educators
            7. Videos
          5. Capital Improvement Projects
            1. Spring Park Infrastructure Project
            2. Washington Park Infrastructure Project
            3. Bethabara Road Infrastructure Project
              1. FEMA Public Notice
            4. Hawthorne Road Emergency Culvert Replacement
            5. Long Drive Culvert Replacement
            6. Lynhaven Drive Drainage System Replacement
            7. Maplewood Avenue Emergency Culvert Replacement
            8. Old Salisbury Road Infrastructure Improvements
            9. Patterson Avenue Culvert Replacement Project
            10. Underwood Avenue Culvert Replacement
          6. Post-Construction Stormwater Management
            1. Post-Construction Design Example
            2. Templates and Forms for Post-Construction
          7. Report Polluters
          8. Staff
          9. Stormwater Management
            1. Clean Water Act
            2. Federal Assistance
            3. Masterplanning
            4. Total Maximum Daily Load
            5. Water Quality Monitoring
          10. Stormwater Runoff
          11. Stormwater Survey
          12. Stormwater Billing and Utility Rate
            1. Pay Your Stormwater Bill
            2. Utility Rate Structure
          13. Stormwater Training Video
        2. Erosion Control
          1. Staff
        3. Streets
          1. Policy Work - Cost & Procedures
          2. Pothole Repair
          3. Resurfacing
          4. Sidewalks
          5. Snow & Ice Control
          6. Street Cut Repair
          7. Street Maintenance
          8. Staff
          9. Hillcrest Neighborhood Street Status
          10. Maplewood Ave. Culvert Replacement Project
          11. Old Salisbury Road Closure
        4. Drainage Maintenance
          1. Staff
        5. Staff
      15. Finance
        1. Accounting Services
        2. Payroll
        3. Annual Comprehensive Financial Reports
        4. Purchasing
          1. Future Bids
          2. Procedures
          3. Procurement Guidelines
          4. Purchasing Terms & Conditions
          5. Sustainability
          6. Vendor Registration
        5. Revenue
          1. Business License Collections
          2. Bill Payment Options
          3. Parking Violation Appeal Process
        6. Risk Management
          1. Workers' Compensation
        7. Treasury
        8. Staff
          1. Accounting Services
          2. Finance Management Services Administration
          3. Purchasing
          4. Revenue Division
          5. Risk Administration
          6. Treasury
      16. Fire Department
        1. About Us
          1. Department Directory
          2. WSFD Organization
            1. Chief & Assistant Chiefs
            2. Division Chiefs
            3. Battalion Chiefs
            4. Operations Division
            5. Fire & Life Safety Staff
            6. Training, Safety, and Special Operations Branch
            7. Logistics Branch
          3. Fire Stations and Apparatus
            1. Fire Maintenance Shop & Fire Stations
          4. WSFD Retirees
          5. Department History
            1. Early African American Firefighters
            2. Early Fire Equipment
            3. Winston-Salem Fire & Rescue Historical Society
          6. WSFD Honor Guard
          7. WSFD Explorers
          8. Department Documents
          9. Employment
        2. For Our Community
          1. Access to Public Records
            1. Request an Incident Report
            2. Request an Inspection Report
            3. Request other records
          2. Behavioral Evaluation & Response Team
          3. Address numbers for Homes
          4. Citizens Fire Academy
          5. Fire Prevention Month
          6. Smoke Alarms
          7. Sound Off Program
          8. Stove Top Fire Suppression Devices
          9. Explorer Post 985
        3. Fire Code Enforcement
          1. Periodic Inspections
          2. Permits and Permit Inspections
          3. Plans Review
          4. Hot Topics
            1. Outdoor burning, Fire pits, and recreational fires
            2. Combustible Landscaping Materials
            3. Fire protection system impairments
            4. Knox Box
          5. Fire Alarm Registration
          6. Report a Fire Code Violation
          7. Request an Inspection Report
        4. Information & Resources
          1. After the Fire - Tips for Recovering from a Fire
          2. Car seats and Children
          3. Classroom Materials
          4. Seasonal Safety Tips
            1. Spring Safety Tips
            2. Summer Safety Tips
            3. Autumn Safety Tips
            4. Winter Safety Tips
          5. Topic-based Safety Tips
          6. Safety Tips for All Seasons
          7. Links to Our Partners
        5. How Do I...?
          1. Apply For
            1. Citizens Fire Academy
            2. Employment
            3. Permits
          2. Explorer Post
          3. Find
          4. Get
            1. Address numbers for my home
            2. Copies of incident reports
            3. Copies of inspection reports
            4. Copies of other records
            5. Knox boxes
            6. Patches from the WSFD
            7. Permits required by the fire code
            8. Smoke alarms for my home
            9. Stove-top Fire Suppression for my home
          5. Pay
            1. A fine
            2. For a permit
          6. Report
          7. Schedule
            1. Inspections
            2. A Fire engine for my event
            3. A visit to a fire station
      17. Fleet Services
      18. Geographic Information Systems (GIS)
      19. Housing Development
        1. Choice Neighborhoods
        2. Affordable Housing
          1. Affordable Housing Partners
          2. Developer's Toolit
          3. Homeownership
          4. Rental Housing
          5. ForEveryoneHome
        3. Developer Portal
          1. Development Opportunities
          2. Developer's Toolkit
        4. Staff
      20. Human Relations / Diversity, Equity & Inclusion
        1. About Us
          1. Annual Reports
          2. Newsletters
          3. Staff
          4. Videos
          5. Internships
        2. Boards & Commissions
          1. African-American Heritage Initiative
            1. AAHI Online Submission Form Instructions
            2. AAHI Virtual Orientation
            3. AAHI Collection Teams
          2. Building Integrated Communities (BIC)
            1. About
              1. News and Reports
              2. WSBIC in the Community
            2. Blog: Culture Connect
            3. Resource Guide
            4. BIC Pipeline Information Sessions
            5. International Village Food & Music Festival
            6. Partners
            7. Contact
          3. College Advisory Board
          4. Youth Advisory Council
          5. Human Relations Commission
        3. DEI
          1. DEI Equity Calendar
          2. Equity Core Team
          3. Racial & Ethnic Diversity
          4. 2022 Employee Equity Survey Overview
          5. Thanking Our Veterans
          6. HRC Municipal Equality Index Scorecard
        4. Fair Housing & Landlord/Tenant
          1. COVID-19-Fair Housing
          2. Fair Housing
            1. FAQs
            2. Filing a Complaint
          3. Landlord/Tenant Mediation Programs
            1. Alternative Residential Mediation (ARM)
            2. Eviction Diversion Mediation (EDM)
          4. Eviction Diversion Network
          5. Right-to-Counsel Program
        5. Non-Discrimination Ordinances
          1. Protected Class Definitions
          2. File a Complaint
          3. NDO Complaint Procedure
          4. Police Complaint Process
          5. Training Opportunities
          6. Nondiscrimination Study Subcommittee
          7. HRC Municipal Equality Index Scorecard
          8. Las Ordenanzas de No Discriminación
        6. Outreach
          1. Tu Comunidad
          2. Trust Talks
          3. Language Access
          4. International Village Food & Music Festival
            1. Entertainment
            2. Sponsors
            3. Vendors
            4. Volunteers
          5. The Black History Month Showcase of Song
          6. Martin Luther King, Jr. Young Dreamer Award
          7. Past Events
          8. Regular Programs
          9. LGBTQIA+
            1. Nondiscrimination Study Subcommittee
      21. Human Resources
        1. Applying for a Job
          1. Benefits
            1. Insurance
          2. Come Work with Us!
          3. NeoGov
          4. New Employee Orientation
          5. Pay Plan
            1. Pay Band Ranges
          6. Successful Outcomes After Release (SOAR)
          7. Hard-To-Fill
        2. Employment Verification
        3. City Stars of Excellence
        4. Directions
        5. ePaystub
        6. Holiday Schedule
        7. Personnel Resolutions (Code of Ordinances)
        8. Retiree Center
          1. Annual Enrollment (Pre-65 PPO plan)
          2. Medicare Advantage PPO
          3. Cigna Medical (Pre-65 Plan)
          4. Health Risk Assessment
          5. Retiree Comments
          6. SaversAdmin
          7. Change of Personal Information Request
        9. Staff
      22. Information Systems
        1. About Us
          1. Mission
          2. IS Leadership
        2. Achievements and Awards
        3. Performance
        4. Strategic Initiatives
        5. FAQs
        6. Services
          1. Mobile Applications
          2. WiFi
        7. CBOC-RF
        8. CIRC-RF
      23. Inspections
      24. Customer Satisfaction Survey
    3. Services J-Z
      1. Map Forsyth
      2. Marketing & Communications
        1. WSTV 13
          1. About Us
          2. Programming
          3. Documentaries
          4. Feedback
        2. City of Winston-Salem University
          1. City of Winston-Salem University Application
          2. CWSU Classroom
        3. Walk of Fame
        4. Staff
        5. Winston-Salem Logos
      3. Mayor
        1. Boards & Commissions
        2. Local Governance Study Commission
        3. Staff
        4. Strategic Planning
      4. Metropolitan Planning Organization
        1. About
        2. Programs & Services
          1. MTP Metropolitan Transportation Plan
          2. Comprehensive Transportation Plan (CTP)
          3. Environmental Justice/Title VI
          4. Disadvantage Business Enterprise (DBE) Program
          5. Priortization / State Transportation Investment
          6. Transportation Acronyms & Abbreviations
          7. Performance Measures
          8. Public Participation Plan (P3)
          9. Annual Project Authorization
        3. Certifications and Reviews
        4. Committees
          1. Transportation Advisory Committee
          2. Technical Coordinating Committee
        5. Maps, Data, Plans and Studies
        6. Get Involved
      5. Minority & Women's Business Enterprise
      6. Neighborhood Services
        1. Code Enforcement
          1. Issues and Helpful Tips
          2. Distressed Properties
        2. Planning and Reporting
          1. 2014 to 2018 Five-Year Consolidated Plan
          2. 2019 to 2023 Five-Year Consolidated Plan
          3. 2024-2028 Five- Year Consolidated Plan
          4. Annual Performance Reports
          5. Assessment of Fair Housing
          6. Annual Action Plan
        3. Economic Development
        4. Housing & Community Services
          1. Community Services
          2. Homelessness
            1. Homelessness Resources During COVID
            2. Strategic Plan to End Homelessness
            3. Funding Opportunities
            4. Archived Documents
          3. HOPWA
        5. Lending
          1. Housing Rehabilitation Programs
          2. TURN Program
          3. Housing Rehabilitation Application Process
            1. Home Lending Application FAQs
            2. Lending Division 2021-22 Assistance Policy
        6. Partnerships and Resources
        7. Neighborhood Programs
          1. C.O.R.E. at a Glance
            1. Community Toolkit
              1. Tool 1: Neighborhood Associations
                1. A Guide to Establishing a Neighborhood Association
                2. Example of an Active Neighborhood Association
                3. Helpful Tips to Enhance Your Neighborhood Assoc.
                4. Neighborhood Associations Officer Roles
              2. Tool 2: Promoting Interest and Participation
              3. Tool 3: Neighborhood Assessments
                1. Community Assets and Resources
              4. Tool 4: Identifying Issues and Setting Goals
                1. SMART Action Plan
              5. Tool 5: Strategic Planning
              6. Tool 6: Funding
                1. Applying for Grants
                2. Managing Financial Stability
              7. Tool 7: Evaluating Community Programs
              8. Tool 8: Celebrate!
            2. Neighborhood Academy
          2. C.U.R.E.
        8. Staff
      7. Operations
        1. Successful Outcomes After Release (SOAR)
        2. Positive Path
        3. Bee City USA
        4. Staff
      8. Planning & Development Services
        1. About Us
          1. Inspections Division
          2. Planning Division
            1. Community Character
            2. Comprehensive Planning & Design
            3. GIS, Mapping & Design
            4. Land Use Administration
          3. Staff
            1. Administration Staff
            2. Inspections Staff
              1. Building Inspectors
              2. Electrical Inspectors
              3. Fire Marshals
              4. Mechanical Inspectors
              5. Permit Office Staff
              6. Plans Review Staff
              7. Plumbing Inspectors
            3. Planning Staff
              1. Community Character Staff
              2. Comprehensive Planning & Design Staff
              3. GIS Mapping & Design Staff
              4. Land Use Administration Staff
        2. Boards & Commissions
          1. City-County Planning Board
          2. Community Appearance Commission
            1. Annual Reports
            2. Programs
              1. Community Appearance Awards
                1. 2020 Award Winners
                2. 2020 Award Information
                3. 2018 Award Winners
              2. Community Roots Day
            3. Public Project Review
          3. Historic Resources Commission
            1. Annual Reports
            2. Architectural Survey
            3. Certificates of Appropriateness
            4. Frequently Asked Questions
            5. Historic Marker Program
            6. Historic Preservation Month
            7. Historic Signs
            8. Interactive Map of Historic Locations
            9. Local Historic Districts
            10. Local Historic Landmark Program
            11. National Register Nominations
            12. Publications
            13. Union Station
          4. Public Art Commission
            1. Public Art Map
            2. Artistic Bus Shelter Program
            3. Artist Signup
          5. Transportation Advisory Committee
          6. Zoning Boards of Adjustment
            1. Winston-Salem Zoning Board of Adjustment
            2. Forsyth County Zoning Board of Adjustment
            3. Clemmons Zoning Board of Adjustment
            4. Lewisville Zoning Board of Adjustment
          7. Board & Commission Agendas
        3. Forms & Applications
          1. Affidavits
          2. Applications
          3. Checklists
          4. Fee Schedules
          5. Forms
          6. Handouts
          7. IDT Plans Digital Submission Portal
          8. Inspections Refund Request
          9. Legends
          10. Permitted Uses
          11. Requirements, Regulations & Procedures
        4. Resources
          1. Area Plans
            1. Downtown Winston-Salem
            2. East / Northeast Winston-Salem
            3. North Central Winston-Salem
            4. North Suburban
            5. Northeast Suburban
            6. Northwest Winston-Salem
            7. Rural Hall Area
            8. South Central Winston-Salem
            9. South Suburban
            10. Southeast Forsyth County
            11. Southeast Suburban
            12. Southeast Winston-Salem
            13. Southwest Suburban
            14. Southwest Winston-Salem
            15. Tobaccoville Area
            16. Walkertown Area
            17. West Suburban
            18. Rural Area Studies
          2. Corridors, Interchanges and Strategic Areas
            1. Airport/Whitaker Park Plan
            2. Doral Drive / Reynolda Road Interchange Plan
            3. Peters Creek Growth Corridor
            4. US 158 / Northern Beltway Interchange
          3. Demographic Resources
          4. Developer Toolbox
          5. Historic Resources
            1. Annual Reports
            2. Architectural Survey
            3. Certificates of Appropriateness
            4. Frequently Asked Questions
            5. Historic Marker Program
            6. Outreach and Education
            7. Historic Resources Commission
            8. Historic Signs
            9. Interactive Map of Historic Locations
            10. Local Historic Districts
            11. Local Historic Landmark Program
            12. National Register Nominations
            13. Public Notices
            14. Publications
              1. Architectural Heritage
            15. Union Station
          6. Legacy 2030 Comprehensive Plan
            1. Status Reports
            2. Videos
          7. Planning Newsletter
          8. Publications, Maps, and GIS Data
            1. Development Reports
            2. Development Opportunity Reports
              1. Development Opportunity Study - Phase I & II
              2. Residential Opportunity Areas
              3. Development Opportunity Study - Phase III
            3. Downtown Streetscape Plan
            4. Maps & GIS Data
            5. Presentations
            6. Publications
              1. Design Techniques
              2. Development Opportunity Reports
              3. General Publications
              4. Historic Guidelines & Other Resources
              5. Legacy 2030 & Area Plans
              6. Corridor, Interchange & Strategic Area Plans
              7. Retired Publications
          9. Ward Realignment
        5. Services
          1. BuildIT
          2. Commercial Building Evaluation
          3. Commercial Plan Review Submittals
          4. Need Help?
          5. Signs
            1. Winston-Salem Sign Amortization
          6. Single Family Building Permits
          7. Solar Energy Systems
          8. Urban Food Production
            1. Urban Agriculture
            2. Urban Livestock
            3. Resources
          9. Zoning & Subdivision
            1. Address & Street Naming
            2. Applications & Other Resources
            3. IDT Plans Digital Submission Portal
            4. Monthly Planning Board Items
              1. June 2023 Planning Board Items
              2. May 2023 Planning Board Items
              3. April 2023 Planning Board Items
              4. March 2023 Planning Board Items
              5. February 2023 Planning Board Items
              6. January 2023 Planning Board Items
              7. December 2022 Planning Board Items
              8. November 2022 Planning Board Items
              9. October 2022 Planning Board Items
              10. September 2022 Planning Board Items
              11. August 2022 Planning Board Items
              12. July 2022 Planning Board Items
              13. June 2022 Planning Board Items
              14. May 2022 Planning Board Items
              15. April 2022 Planning Board Items
              16. March 2022 Planning Board Items
              17. February 2022 Planning Board Items
              18. January 2022 Planning Board Items
            5. Subdivisions
            6. Unified Development Ordinances (UDO) & Amendments
            7. Zoning Archive
              1. 2021 Zoning Cases
              2. 2020 Zoning Cases
              3. 2019 Zoning Cases
              4. 2018 Zoning Cases
              5. 2017 Zoning Cases
              6. 2016 Zoning Cases
              7. 2015 Zoning Cases
              8. 2014 Zoning Cases
              9. 2013 Zoning Cases
              10. 2012 Zoning Cases
              11. 2011 Zoning Cases
              12. 2010 Zoning Cases
              13. 2009 Zoning Cases
              14. 2008 Zoning Cases
              15. 2007 Zoning Cases
              16. 2006 Zoning Cases
              17. 2005 Zoning Cases
              18. 2004 Zoning Cases
              19. 2003 Zoning Cases
              20. 2002 Zoning Cases
              21. 2001 Zoning Cases
              22. 2000 Zoning Cases
      9. Police Department
        1. About Us
          1. Contact Information
          2. Organization Chart (PDF)
          3. Past Chiefs
          4. Public Safety Committee
          5. Newsletters
          6. Fallen Officers
            1. Automobile Accident
            2. Faces Within the Wall
            3. Fallen Officer Remembrance Commemoration
            4. Gunfire
            5. Memorials
              1. Police Officer Russell Mark Willingham Jr.
              2. Sergeant Mickey Gray Hutchens
              3. Sergeant Howard J. Plouff
              4. Police Officer Stephen Levi Amos II
              5. Police Officer Robert Buitrago
              6. Senior Police Officer Bobby Farrell Beane
              7. Police Officer Michael Ray Jennings
              8. Lieutenant Aaron Gerome Tise
              9. Police Officer Donald W. Allred
              10. Patrolman Al Charles Kinard
              11. Patrolman John Franklin Wimbish
              12. Patrolman Grover Cleveland Hailey, Jr.
              13. Patrolman Gurney L. Royall
              14. Patrolman John Marsden Sampson
              15. Detective W. G. Willard
              16. Sergeant Leland Glenn Teague
              17. Patrolman Thomas Garland Anderson
              18. Patrolman Michael Mordecai Vickers
            6. Motorcycle Accident
            7. Struck by Vehicle
            8. Vehicle Pursuit
            9. Vehicular Assault
          7. Departments / Bureaus / Divisions
            1. Evidence Management
              1. Bicycles
              2. Cash Release
              3. Claiming Property
              4. Firearm Release
              5. Vehicle Release
            2. Field Services
              1. Patrol
                1. Bike Patrol
              2. Special Operations
                1. Driving While Impaired Task Force
                2. Gang Unit
                3. Hazardous Devices Unit
                4. Honor Guard
                5. K-9 Canine Unit
                  1. FAQs
                  2. How to Conduct Yourself When Confronted
                  3. K-9 Biographies
                    1. K-9 Bady
                    2. K-9 Baron
                    3. K-9 Diezel
                    4. K-9 Koda
                    5. K-9 Sanco
                    6. K-9 Zorro
                    7. K-9 Lexx
                    8. K-9 Zsiga
                  4. K-9 Training & Certifications
                  5. Statistics
                  6. Tribute to Retired K-9
                    1. K-9 Arron
                    2. K-9 Jimpy
                    3. K-9 Lobo
                    4. K-9 Ricky
                    5. K-9 Rico
                    6. K-9 Tyson
                6. Special Events & Permits
                7. Special Weapons & Tactics (SWAT)
                8. Traffic Enforcement Unit
            3. Investigative Support
              1. Criminal Investigations
                1. Arson Task Force
                2. Burglary
                3. Cold Case Homicides
                4. Computer Forensics
                5. Community Resources Unit
                6. Fraud
                7. Homicide
                8. Internet Crimes Against Children
                9. Robbery
                10. Special Victims Unit
                11. Violent Firearms Investigation Team
              2. Forensic Services
                1. Citizen Fingerprinting
                2. WIN Lab
              3. Special Investigations
            4. Professional Standards
            5. Support Services
              1. Communications
                1. Call Response Code Classifications
                2. Telcom
              2. Records
          8. Mission & Vision
          9. Leadership
            1. Assistant Chief Michael Cardwell
            2. Assistant Chief Wilson S. Weaver II
            3. Assistant Chief Jose E. Gomez
            4. Assistant Chief Katie P. Allen
          10. History
            1. Archive of Photo Gallery & News Articles
              1. Border of Salem & Winston 1913
              2. Early Salem Until 1913
              3. Early Winston Until 1913
              4. Fingerprint System (1920)
              5. First Captain of Police (1920)
              6. Newspaper Articles
              7. Photography (1921)
              8. Police Motorcycles
            2. Fallen Officers Memorials
            3. Historic Resources Commission
            4. Historical Annual Reports
            5. Historical Regulations, By-Laws & Ordinances
              1. 1858 Salem
              2. 1876 Winston
            6. Introduction
            7. Police Chief History
            8. Salem Law Enforcement 1772 to 1913
              1. Colonial Salem: 1772 to 1800
              2. Salem Nightwatch: 1801 to 1855
              3. Salem: 1856 to 1913
            9. Winston Law Enforcement 1859 to 1913
          11. Laws / Ordinances
            1. Move Over Description & Statute
            2. North Carolina Moped Laws
            3. Traffic Stops
          12. Enforcement Policies & Procedures
          13. Commendations & Complaints
            1. Above & Beyond Awards
              1. Employees of the Year 2019
              2. Life Saving Medal
              3. Officer of the Year 2019
              4. Rufus W. Dalton Award
              5. Medal of Valor 2019
              6. Medal of Merit 2019
            2. File an Informal Complaint
            3. Submit a Commendation
        2. Services
          1. Community Programs
            1. Citizen Police Academy (CPA)
            2. Community Resources Unit
              1. 4th of July Safety
            3. Explorers
              1. Explorer Code
              2. Our Mission
              3. Post Meetings
            4. Handicap Parking Enforcement Volunteer
            5. Kids Information
            6. Youth Citizens Police Academy
            7. Community Engagement Committee
          2. Citizen Finger Printing
          3. Online Services
            1. Accident Reports
            2. Alarm Permits
            3. Crime Stoppers
            4. FAQs
            5. Police-to-Citizen (P2C)
            6. Report a Graffiti Problem
            7. Report Stay At Home Order Violation
            8. Statistics & Reports
          4. Permits
            1. Alarm Permits
            2. Special Events
          5. Radio Codes
          6. Safe Kids
          7. Talks
        3. Careers
          1. Application Process
            1. About Employment with the WSPD
            2. Core Values
            3. Employment Contact Form
            4. Employment Forms
            5. How to Apply
              1. Police Officer Physical Abilities Test (POPAT)
              2. Required Documents
              3. Test Date Sign-Ups for Upcoming Police Academy
            6. Qualifications
            7. Why Become a Police Officer
          2. Cadets
          3. Internships
          4. Non-Sworn
          5. Scholarships
            1. Appalachian State Scholarship Program
            2. Bonner-Redd-Surratt-Davis Scholarship Program
          6. Sworn
            1. Lateral Entry
            2. Pay & Benefits
              1. GI Bill Benefits for Veterans
            3. Recruit Staff
            4. Relocating
            5. Rescue Video
            6. Special Units
            7. Training
        4. Resources
          1. Crime Prevention
            1. Active Shooter
            2. Child Passenger Safety Seats
            3. Crime Prevention Programs
            4. Crime Prevention Tips
            5. Crime Trends
            6. Fair Safety
            7. Halloween Safety
            8. Handouts & Weblinks
              1. ATM Safety
              2. Automobile Break-in Prevention Tips
              3. Automobile Theft Protection
              4. Bicycle Safety
              5. Bully Prevention
              6. Business - What to Do if Robbed
              7. Commercial Property Safety
              8. Cyberbullying
              9. Driving Safely
              10. Garage Burglary
              11. Gun Safety
              12. Held at Gunpoint
              13. Identifying & Addressing a Gang Problem
              14. Operation ID
              15. Parking Lots & Garages
              16. Preventing Burglary
              17. Preventing Shoplifting
              18. Scams
              19. School Safety
              20. Sexual Assault Prevention
              21. Strangers & Dangerous Situations
              22. Traffic Stops
              23. Walking & Jogging
            9. Holiday Safe Shopping Tips
            10. Neighborhood Watch
              1. Crime Mapping
              2. National Night Out
              3. Nextdoor
            11. Pill Collection Drop Box
            12. Pups Against Crime
            13. Request Speaker / Paw Patrol / Program
            14. Robbery Prevention Tips
            15. Terrorism Community Awareness
            16. Virtual Self-Defense Seminar
            17. Real Time Crime Center
          2. Domestic Violence
            1. Links & Resources
            2. Victim Assistance
              1. Victim Assistance Resources
          3. Gun Buy Back Program
          4. LGBTQ Liaison
          5. Codes
          6. Statistics & Reports
            1. Edward McCrea
            2. Rockael Baldwin
            3. Silk Plant Forest Report Documents
            4. Travis Page
            5. John Mackey
        5. How Do I...
          1. Apply For
            1. Alarm Permits
            2. Career Opportunities
            3. Citizen Police Academy
            4. Scholarships
            5. Youth Citizens Police Academy
          2. Find
            1. Departments / Bureaus / Divisions
            2. Community Programs
            3. Laws & Ordinances
            4. Medical Drop Off Locations
            5. Mission & Vision
            6. What is Automated License Plate Reader Technology?
          3. Report
            1. Crime Stoppers
            2. Report a Graffiti Problem
            3. File a Police Report Online
          4. Request
            1. Cash Release
            2. Firearm Release
            3. Speaker / Program
            4. Vehicle Release
            5. Incident & Arrest Reports
          5. View
            1. History
            2. Internships
            3. Newsletters
            4. Permits
      10. Property & Facilities Management
        1. Property Maintenance
        2. Vegetation Management
          1. Urban Forestry
        3. Cemeteries
          1. City-Owned Cemeteries
          2. Fees
        4. Staff
          1. Administration
          2. Cemetery Administration
          3. Central Warehouse Administration
          4. Property Maintenance
          5. Vegetation Management Administration
      11. Public Assembly Facilities
      12. Purchasing
      13. Real Estate
      14. Recreation & Parks
        1. About Us
          1. Staff
          2. Bond Tracker
          3. Code of Conduct
          4. Forms
          5. Master Plans
          6. Programs and Special Events Dashboard
          7. Internships
          8. Recreation and Parks Videos
        2. Facilities
          1. Corpening Plaza
          2. Grace Court
          3. Liberty Street Park
          4. Pools & Aquatics
            1. Be a Lifeguard
              1. Lifeguard Training
              2. SPLASH Program
            2. Life Jacket and Swim Test Policy
            3. Pool Rules & Swim Suit Requirements
            4. Splash Pads
            5. Swim Lessons
              1. Classes Offered
            6. Swimming Pool Information and Fees
            7. Pools and Aquatics Calendar
            8. Day Care, Day Camp or Other Adult-Supervised Group Visits to Pools
          5. Rentals
            1. Ball Fields
            2. Large Picnic Shelters
            3. Neighborhood Picnic Shelters
              1. Belview
              2. Bonair
              3. Hanestown
              4. Lockland
              5. Piney Grove
              6. Skyland
              7. Weston
            4. Renting a Shelter
            5. Small Picnic Shelters
              1. Brushy Fork
              2. Blum 1
              3. Crawford
              4. Easton
              5. Forest Park
              6. Gateway Commons
              7. Greenway
              8. Happy Hill
              9. Miller 3
              10. Miller 4
              11. Miller 5
              12. Reynolds 2
              13. Reynolds 3
              14. Rupert Bell
              15. Washington 1
              16. Washington 2
              17. Washington 3
              18. Winston Lake 2
            6. Showmobile / Stageline
            7. Special Use Facilities
          6. Skate Park
          7. Winston Square
          8. Cricket's Nest Craft Shop
        3. Parks & Greenways
          1. Greenways
            1. Bethabara Greenway
            2. Bowen Branch Greenway
            3. Brushy Fork Greenway
            4. Gateway Commons Greenway
            5. Little Creek Greenway
            6. Long Branch Trail
            7. Muddy Creek Greenway
            8. Newell / Massey Greenway
            9. Peachtree Greenway
            10. Salem Creek Greenway
            11. Salem Lake Trail
            12. Silas Creek Greenway
            13. Strollway
            14. Waughtown Connector
          2. Historic Bethabara Park
            1. Events
              1. Apple Fest
              2. Blacksmith Wednesdays
              3. Boo! At Bethabara Park
              4. Christmas in Bethabara
              5. Hands-On History Day
              6. Pottery Tuesdays
            2. Guided Tours
            3. Moravian Story
            4. School Tours
            5. Trustees
            6. Staff
          3. Par Courses
          4. Parks
          5. The Quarry at Grant Park
          6. Salem Lake
            1. Fee & Operating Schedule
            2. Fishing & Boating
            3. Lake Features
            4. Salem Lake Marina Center
            5. Salem Lake Trail Information
            6. Tournament Schedule
          7. Walking Trails
          8. Gateway Nature Preserve
          9. Park Locator
        4. Programs & Activities
          1. Athletics
            1. Adult Athletics
              1. Dodge Ball
              2. Softball
              3. Volleyball
              4. League Fees
              5. Inclement Weather
            2. Golf
              1. Amenities
              2. First Tee of Central Carolina
              3. Forsyth Championships
              4. Let Us Host Your Events
              5. Rates & Fees
              6. Request Tee Time Reservation
            3. Tennis
            4. Youth Athletics
              1. Baseball
              2. Basketball
              3. Soccer
              4. Tennis
              5. Track and Field
          2. Out of School Programs
          3. Pools and Aquatics
            1. Be a Lifeguard
            2. Life Jacket and Swim Test Policy
            3. Pool Rules & Swim Suit Requirements
            4. Splash Pads
            5. Swim Lessons
            6. Swimming Pool Information and Fees
            7. Pools and Aquatics Calendar
            8. Day Care, Day Camp or Other Adult-Supervised Group Visits to Pools
          4. Recreation Center Programs
            1. Athletics
              1. Adult Athletics
              2. Golf
              3. Tennis
              4. Youth Athletics
            2. Out of School Programs
            3. Pools and Aquatics
              1. Be a Lifeguard
              2. Life Jacket and Swim Test Policy
              3. Pool Rules & Swim Suit Requirements
              4. Splash Pads
              5. Swim Lessons
              6. Swimming Pool Information and Fees
              7. Pools and Aquatics Calendar
              8. Day Care, Day Camp or Other Adult-Supervised Group Visits to Pools
            4. Seniors
              1. Piedmont Plus Senior Games and SilverArts 
              2. Silver Arts
              3. Special Events for Seniors
              4. Regularly scheduled events for Seniors
            5. Special Events
            6. Therapeutic Recreation
              1. Camp Discovery
              2. Special Olympics
              3. Therapeutic Recreation Programs
            7. WePlay Memorial Program
          5. Seniors
            1. Piedmont Plus Senior Games and SilverArts 
            2. Silver Arts
            3. Special Events for Seniors
            4. Regularly scheduled events for Seniors
          6. Special Events
          7. Therapeutic Recreation
            1. Camp Discovery
            2. Special Olympics
            3. Therapeutic Recreation Programs
              1. Programs for the Blind
              2. Therapeutic Recreation Club
          8. WePlay Memorial Program
          9. Youth & Teen Initiative
            1. Youth & Teen Violence Prevention Programs
            2. How To Volunteer
          10. WePLAY Newsletter Archive
          11. Future Athletes
        5. Recreation Centers
          1. Belview
          2. Brown & Douglas
          3. Carl H. Russell, Sr.
          4. Georgia E. Taylor
          5. Hanes Hosiery
          6. Little Creek
          7. Martin L. King, Jr.
          8. Miller Park
          9. Minnie Lee Davis Harris
          10. Old Town
          11. Polo Park
          12. Rupert Bell
          13. Sedge Garden
          14. South Fork
          15. Sprague Street
          16. William C. Sims, Sr.
          17. William R. Anderson, Jr.
          18. Rental Fees
      15. Recycle Today
        1. About Us
        2. What Can I Recycle?
        3. Frequently Asked Questions
        4. Recycling Centers
        5. Residential Recycling
        6. Commercial Business Recycling
        7. Banned From the Landfill
        8. ABC Recycling
        9. 3RC EnviroStation
      16. Sanitation
        1. Start New Collection Service
        2. Garbage Collection
        3. Yard Waste Carts
        4. Leaf Routes
        5. Bulky Items
        6. Street Sweeping
        7. Brush Collection
        8. Holiday Schedule
        9. Additional Waste Resources
        10. Landfills
        11. Cart Management
        12. Staff
        13. Garbage and Recycling Exemption Forms
      17. Stormwater
      18. Sustainability
        1. Recycle Today
        2. Community Sustainability Program Committee
        3. Keep Winston-Salem Beautiful
          1. About Us
          2. Adoption Programs
          3. Clean & Green
          4. Events & Programs
          5. Every Butt Hurts
            1. Every Butt Hurts Quiz
          6. Flower Bed Program
          7. Sign Up
        4. Kimberley Park Hydroponic Farm
          1. About the Farm
          2. Why Grow this Way?
          3. Growing Crops Hydroponically
          4. What We Grow
          5. Deep Dive into the Science
        5. Food Resilience Initiatives
          1. Natural Yard Care
            1. Build Healthy Soil
            2. Plant Right for Your Site and NC
            3. Practice Smart Watering
            4. Think Twice Before Using Pesticides
            5. Low-Maintenance Lawns
          2. Bee City U.S.A.
          3. Liberty Street Urban Farmer's Market
          4. Urban Food Policy Council
          5. Think Orange Partners
          6. Think Orange COVID-19 Help
          7. Obtenga Ayuda Durante COVID-19
        6. Sustainability Initiatives
        7. City Sustainability Goals
        8. Sustainability Tips
        9. Reports
        10. Links
        11. Staff
      19. Transportation
        1. Modes of Transportation
          1. Biking and Shared Mobility
            1. Bicycle Facilities
            2. Education, Encouragement & Enforcement
              1. Public Service Announcements (PSAs)
              2. Watch for Me
              3. Safe Routes to School Non-Infrastructure Project
            3. Bike Month
            4. Bike Plan
            5. Tips & Resources for Cyclists
              1. Bike Laws
              2. Bikes on Buses
              3. Resources
              4. Routes
              5. Tips
            6. Shared Mobility
          2. Pedestrians & Sidewalks
            1. Safe Routes Newsletter
            2. Walking Facilities
            3. Sidewalk Updates
          3. Streets & Highways
            1. Parking
              1. Off-Street Parking
              2. On-Street Parking
              3. Parking Regulation
            2. Private Streets Information
            3. Street Closure Permits - Contractors
            4. Streets Division
          4. Bus Service - Transit
            1. Bus Pass Match Distribution Program
        2. Traffic Management
          1. Traffic Signals
        3. Transportation Planning
          1. Beltway Information
          2. Business 40 Improvements
            1. Bicycle & Pedestrian Infrastructure Improvements
            2. Business 40 Improvement Project
            3. Comprehensive Streetscape Design Project
            4. Environmental Assessment
          3. Downtown Two-Way Street Conversion
          4. Old Salem Infrastructure Improvements
          5. STI / SPOT Prioritization
          6. Traffic Counts
          7. US 52 Operational Improvements
          8. Winston-Salem Community Connector
          9. Transportation Advisory Committee
          10. Technical Coordinating Committee
          11. Metropolitan Transportation Plan
            1. 2040 Metropolitan Transportation Plan
          12. Comprehensive Transportation Plan
        4. Safety
          1. Roundabouts
            1. How to Use Roundabouts
            2. History of the Modern Roundabout
          2. Traffic Calming Policy
        5. Staff
        6. Urban Circulator
        7. Projects, Plans & Studies
        8. Maps & Data
        9. Related Links
        10. Get Involved - Public Engagement
          1. Public Participation Plan
          2. Moving Times Magazine - Winston-Salem Urban Area MPO
        11. Street Closure Permits
        12. Title VI Policy
        13. Disadvantaged Business Enterprise (DBE)
      20. Winston-Salem / Forsyth County Utilities
        1. About Us
          1. Reports & Policies
            1. Water Quality Reports
              1. Water Quality Report 2022
              2. Water Quality Report 2021
              3. Water Quality Report 2020
              4. Reporte de calidad de agua 2020
              5. Water Quality Report 2019
              6. Reporte de calidad de agua 2019
              7. Water Quality Report 2018 (PDF)
              8. Water Quality Report 2018 en Espanol
              9. Water Quality Report 2017
          2. Staff
          3. WSFC Utility Commission
          4. Other Utilities
          5. Satisfaction Survey
        2. Customers
          1. Water Bill Payment Options
          2. Bill Inserts
          3. WaterSavvy
            1. WaterSavvy FAQs
          4. Lead Compliance Program
            1. Lead Compliance Program FAQs
          5. Can the Grease
          6. No Wipes in Pipes
          7. EPA WaterSense
            1. Fix a Leak Week
          8. Residential
            1. Start, Stop or Transfer Service
            2. Bill Pay Options
            3. Late Payments
            4. Unusually High Bills
            5. Rates
            6. Overflows, Ruptures & Leaks
              1. Good Neighbor Policy
              2. Sewer Backup Info for Plumbers
            7. Prevent Frozen Pipes
            8. Solid Waste Disposal & Recycling Programs
            9. Leaf & Yard Waste Disposal
            10. 3RC EnviroStation - Household Hazardous Waste
              1. Accepted & Not Accepted Items
              2. 3RC EnviroStation Holiday Closures
            11. FAQs
          9. Commercial
            1. Industrial Wastewater Pretreatment Program
              1. Food Service Establishments
              2. Industrial Wastewater
                1. Discharge Permits & Fees
                2. Inspection & Monitoring Program
                3. Surcharge Program
                  1. Cost Recovery
                  2. Interpret Your Bill for Surcharges & Changes
                4. Significant Industrial Users (SIUs)
                5. Award of Excellence
                6. Dental Amalgam Discharges
                7. Specific Prohibitions
                8. Enforcement Response Plan (ERP)
                9. Forms, Applications, Regulations & Resolutions
              3. Septage
            2. Payment Options  
            3. Monitor Water Usage
            4. Utilities Plan Review
          10. Industrial 
          11. Rates
          12. Satisfaction Survey
        3. Our Services
          1. Meter Services
          2. Solid Waste Disposal
            1. Landfill Information
            2. Construction & Demolition Waste Disposal
            3. Landfill Permit
            4. Yard Waste Management Facilities
            5. 3RC EnviroStation - Household Hazardous Waste
            6. White Goods, Scrap Tires & Other Wastes
          3. Utilities Field Operations
            1. Backflow Prevention
            2. Collection System Improvement Program
              1. Smoke Testing
          4. Water Treatment
            1. Water System
            2. Water Conservation
            3. Tap Water Fact Sheets
          5. Wastewater Treatment
            1. How Wastewater is Treated
            2. Fats, Oil & Grease
            3. Maintenance & Warehouse
            4. Wastewater Treatment Facilities
            5. What You Can Do to Help Avoid Sewage Spills
            6. Where Wastewater Comes From
          6. Other Utilities
          7. Satisfaction Survey
        4. Builders / Developers
          1. Plan Review
          2. System Development Fees
        5. Projects
          1. Bids
          2. Capital Improvement Projects
      21. Winston-Salem Transit Authority (WSTA)
    4. Service Excellence Feedback Survey
    5. Communicate
      1. City Stars Commendation
      2. Police to Citizen
      3. Report a Problem / Request a Service
      4. Send Comment
      5. Video
      6. WSTV13 Live
    6. General
      1. Bulky Item Collection
      2. iDocuments
      3. Garbage Collection
      4. Geographic Information Systems (GIS)
      5. Jobs
      6. Leaf Collection
      7. Liens / Assessments
      8. Start, Stop or Transfer Service
      9. Police Online Services
      10. Recycling Collection
      11. Sanitation Liens
    7. Links of Interest
      1. Forsyth County Links
    8. Permits
      1. BuildIT
      2. Alarm Permits - Home & Business
      3. Landfill Permit
      4. Specialized Permits
    9. Service Locations
    ▲ Back to Top

  6. Government

    1. Agendas & Minutes
    2. Boards & Commissions
      1. Advisory Boards & Commissions
        1. Affordable Housing Coalition
        2. African American Heritage Initiative Committee
        3. Bicycle / Pedestrian / Active Mobility Committee
        4. Business Improvement District Advisory Committee
        5. Citizens’ Bond Oversight Committee
        6. Citizens' Budget Advisory Council
        7. Citizens' Capital Needs Committee
        8. Citizens' Police Review Board
        9. College Advisory Board
        10. Coalition for Drug Abuse Prevention
        11. Commission on Ending Homelessness
        12. Community Agency Allocation Committee
        13. Community Appearance Commission (City-County)
        14. Community Sustainability Program Committee
        15. Creative Corridors Design Review Committee
        16. Fair Planning Commission
        17. Firemen's Relief Fund / Board of Trustees
        18. Historic Resources Commission (Forsyth County)
        19. Housing Authority
        20. Human Relations Commission
        21. Loan Committee
        22. Local Governance Study Commission
        23. M/WBE Citizen Advisory Committee
        24. Medical Review Board
        25. Piedmont Triad Airport Authority
        26. Planning Board (City-County)
        27. Police Officers' Retirement Commission
        28. Public Art Commission (City-County)
        29. Public Assembly Facilities Commission
        30. RAMCO Board
        31. Recreation & Parks Commission
        32. Sister Cities Board
        33. Stormwater Appeals Commission
        34. Technical Advisory & Project Review Committee
        35. Technical Coordinating Committee (Transportation)
        36. Tourism Development Authority (Forsyth County)
        37. Transit Authority
        38. Transportation Advisory Committee (W-S / FC)
        39. Triad Municipal ABC Board
        40. Urban Food Policy Council
        41. WSFC Utility Commission
          1. Meeting Agendas & Minutes
          2. History of the Utility Commission
          3. Committees
            1. Finance Committee
            2. Operations Committee
            3. Planning & Policy Committee
        42. Youth Advisory Council (YAC)
        43. Zoning Boards of Adjustment (City, County & Towns)
      2. City Council Committees
    3. City Council
      1. Wards & Council Members
        1. East Ward: Annette Scippio
        2. North Ward: Denise D. Adams
          1. Outstanding Women Leaders (OWL) Program
        3. Northeast Ward: Barbara H. Burke
        4. Northwest Ward: Jeff MacIntosh
        5. South Ward: John C. Larson
        6. Southeast Ward: James Taylor, Jr.
        7. Southwest Ward: Kevin Mundy
        8. West Ward: Robert C. Clark
      2. Council Committees
        1. CDHGG Committee
        2. Finance Committee
        3. Public Safety Committee
        4. Public Works Committee
        5. Other Boards & Commissions
      3. Strategic Plan
      4. Comments Form
      5. Internships with Elected Officials
      6. Meeting Information
    4. City Officials
      1. City Attorney
      2. City Clerk
      3. City Council
      4. City Manager
      5. Mayor
    5. Departments
    6. Jobs
      1. Apply Online
      2. Fire
      3. Human Resources
      4. Job Descriptions
      5. Police
    7. Open Government
      1. ADA Accessibility Statement
      2. Budget
      3. Code of Ordinances
      4. Directory & Directions
      5. Open Data Policy
      6. Open Financial
      7. Open Winston-Salem
      8. Performance Indicators Report
      9. Privacy Policy
      10. Public Meetings
      11. Social Media Policy
      12. Watch Online
    8. Public Meetings
      1. Advisory Boards & Commissions
      2. City Council
      3. Finance Committee
      4. General Government
      5. Planning Board
      6. Public Safety Committee
      7. Public Works Committee
      8. Utility Commission
      9. Zoning Board of Adjustment
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  7. Feature Links

    1. Departments
    2. I Want To...
    3. CityLink
    4. Alerts
    5. Agendas
    6. Jobs
    7. Employee Center
      1. Forms & Policies
        1. Employee Forms
          1. About Forms
          2. Ask Lee
          3. Billboard Request for WSTV
          4. City Council Action Request Information
        2. Manuals - Handbooks
          1. Premier One User Notes
        3. Policies
          1. Building Entrances
          2. Fuel Conservation Measures
          3. Social Media Guidelines
          4. Vehicle Accident on Work Time
        4. Publications
        5. Templates for City Departments
      2. Benefits & HR
        1. Benefits
        2. Annual Enrollment
        3. ASCEND Academy
        4. Employee Medical
        5. ePayStub
        6. Job Listing - Internal
        7. Wellness Classes
        8. Human Resources Home Page
      3. Money / Financial
        1. Employee Discount Program
          1. Discounts A Through B
          2. Discounts C Through E
          3. Discounts F Through K
          4. Discounts L Through Z
          5. Special Limited-Time Offers
          6. Yes! I Got a Great Deal
          7. Attractions
          8. Automotive
        2. Finance Home (Travel Policy, Green/Red Book)
          1. Purchasing (Independent Contractor Agreement)
          2. Bid Listing
          3. Payroll
          4. Accounts Payable
          5. Open Financial Information
        3. M/WBE Home
          1. M/WBE Forms
        4. Vendor Listing
        5. Budget Home
        6. Credit Union - City
        7. Credit Union - Fire
      4. IS Services
        1. MyCityGov
        2. Email (Office 365)
        3. OneView Console
        4. Password Reset
        5. FIXX Tech Support
        6. FIXX Tech Support
        7. eWorks (IE Only)
        8. RICOH TRAC Print Order
        9. CityLink311 Mobile App
        10. All IS Services
        11. Online Services
        12. Voice Over Internet Protocol (VoIP) Phones
      5. Departments & General Info
        1. COVID-19 Employee Information
        2. Public Home Page
        3. City Directory - Full PDF
        4. City Directory - Online
        5. Departments
          1. Budget
            1. Budget Forms
            2. Leasing Memos
            3. Program Descriptions & Performance Measures
            4. Departmental Organization Charts
          2. City Link
            1. City Link Agent Resources
          3. City Manager
            1. Lose With Lee
          4. Employee Safety
            1. Accident Review Board
            2. Hearing Conservation
            3. Safety Classes
            4. Severe Weather
            5. Vehicle Safety
          5. Engineering
            1. Engineering Retirements
            2. Micah's Mission Trip
            3. Employees On The Job
          6. Finance
            1. Accounting Services
            2. Accounts Payable
            3. Annual Comprehensive Financial Reports
            4. Open Financial Information
            5. Payroll
            6. Purchasing
            7. Revenue
            8. Risk Management
              1. Workers Compensation
            9. Staff
            10. Treasury
          7. Fire
          8. Human Relations/DEI
            1. Diversity, Equity, and Inclusion
          9. Human Resources
            1. Annual Enrollment
            2. Benefits
              1. 529 College Savings Plan
              2. Benefits Customer Service Contacts
              3. Dental Benefits
              4. Employee Assistance Program (EAP)
              5. Family & Medical Leave Act
              6. Flexible Spending Accounts (FSA)
              7. Life Insurance
                1. UnumProvident Life Insurance
              8. Long Term Care
              9. Medical Benefits
                1. Cigna Motivate Me Wellness Program
              10. Paid Parental Leave
              11. Qualifying Events for Benefit Changes
              12. Short Term Disability
              13. Vision
              14. Wellfleet Options
              15. Pet Insurance
            3. Education Assistance
            4. ASCEND Academy
              1. CareerBuilder
              2. CareerBuilder Mentoring
              3. Class Calendar
              4. Directions to Training
              5. Library
              6. Orientation
              7. Moodle (E-learning Platform)
              8. Orientation
            5. Employee Medical
              1. LifeSmart
                1. Exercise Rooms
                2. Flu Shot Clinics
                3. Healthy Outcomes
                4. Walking Maps
                5. Wellness Class Registration
                6. Smoking Cessation Aids
            6. Employee Performance Appraisal System (EPAS)
            7. ePayStub
            8. Holidays
            9. Human Resources Liaisons
            10. Human Resources Policies & Procedures
              1. Employee Handbook
              2. Family & Medical Leave FAQs
              3. Handbook for Supervisors
              4. Health Insurance Portability & Accountability Act
              5. Light Duty Talent Pool
              6. On-Call Policy for Non-Exempt Employees
              7. Shared Leave
            11. Recruitment
              1. NeoGov
                1. Job Videos
                2. NeoGov Applicant Tracking Training
                3. Pay Plan
              2. Employee Referral Incentive
            12. Retirement
              1. 401a ICMA-RC
              2. 401k Prudential
              3. 457b ICMA-RC
              4. Local Government Employees Retirement System
              5. Supplemental Retirement Account (401a, 401k, 457, IRA) Learning Opportunities
            13. Spanish Certification
              1. Spanish Speaking Employees
          10. Information Systems
            1. About Us
              1. Mission
              2. IS Staff
              3. Employee Spotlight
              4. IS Liaison
              5. Liaison Roles (PDF)
            2. Achievements and Awards
              1. Employee Achievements
              2. Digital Cities (Migrated Data)
              3. WWC
              4. Digital Cities
            3. Performance
              1. IT Practices & Procedures
              2. Project Workload & Performance
              3. Practices and Procedures
              4. Active Projects
              5. Open Data
              6. Key Work Items
            4. Strategic Initiatives
              1. Test
            5. Information and FAQs
              1. FAQs
              2. Tutorials
              3. Glossary
              4. Employee FAQs
              5. VoIP Phone Features
            6. Services
              1. Mobile Applications
              2. WIFI
              3. Council Support
              4. My User Group Central
                1. Maximo User Group (DOCX)
                2. My Cityworks User Group
                  1. Cityworks Permits, Licenses & Land
                  2. Cityworks Work Management System
                3. My CSR User Group
                4. My FMS Connects User Group
                5. My GIS User Group
              5. Customer Support
              6. FIXX
              7. Employee Services
                1. Service Catalog
                  1. A to Z Index
                  2. Application Consulting
                  3. Application Services
                    1. Application Development
                    2. Application Support
            7. Strategic Initiatives
              1. Strategic Plan
              2. Open Data Policy
          11. Marketing & Communications
            1. Awards
            2. Cityscene
            3. Marketing Services
            4. Staff
            5. Website Survey Results
            6. WSTV 13
            7. ARPA Survey
            8. New City Security Measures & FAQs
          12. Minority / Women Business Enterprise
            1. Forms & Affidavits
          13. Performance & Accountability
            1. Internal Audit
          14. Police
          15. Property & Facilities Management
            1. About Us
            2. Central Warehouse
              1. Supply Vendors
              2. Warehouse Requisition
            3. Departmental Business Philosophy
            4. Energy Management
            5. Fleet Services
            6. Mission Statement & Objectives
            7. Services
          16. Recreation & Parks
          17. Sanitation
          18. Stormwater / Erosion Control
            1. Training Video
          19. Transportation
          20. Utilities (Internal Directory)
          21. All Departments - Public Site
        6. City Government
        7. Employee Discounts
        8. Employee Suggestion Program
          1. Past Winners
            1. 2013 Suggestion Winners
            2. 2012 Suggestion Winners
            3. 2011 Suggestion Winners
            4. 2010 Suggestion Winners
            5. 2009 Suggestion Winners
            6. 2008 Suggestion Winners
            7. 2007 Suggestion Winners
            8. 2006 Suggestion Winners
            9. 2004 Suggestion Winners
            10. 2003 Suggestion Winners
            11. 2002 Suggestion Winners
            12. 2001 Suggestion Winners
            13. 2000 Suggestion Winners
            14. 1999 Suggestion Winners
          2. Program Rules
        9. Fundraising
          1. Arts Council
          2. Employee Fundraising
          3. Bowl for Kids Sake
          4. City Fundraising
        10. General Tips
          1. Air Quality
          2. Cubicle Etiquette
          3. Cybersecurity
          4. Ergonomics
          5. First-Time Homebuyer
          6. Flying the Flag
          7. Freezing Water Pipes
          8. Go Green
          9. Keyboard Shortcuts
          10. Meeting Room List
          11. Moving? Remember to...
          12. Telephone Manners
        11. Notary Public
        12. Printing Services
        13. Retirement Announcements
        14. Service Excellence
          1. City Stars of Excellence
            1. Program Guidelines
          2. City Stars Winners
          3. Customer Service Stories
          4. Naming the Recognition Program
        15. Social Media Policy
        16. Using the Employee Center
          1. Employee Center Suggestions
        17. Veterans
        18. Volunteer
          1. Corporate Volunteers Letter from City Manager
          2. School Volunteer Opportunities
        19. Web Editor Resources
          1. Best Practices
          2. City Council Names
          3. Colors for Websites
          4. Markup Style Examples
          5. Plain Language on the Web
          6. Sizing for Images & Tables
          7. Training Videos
          8. Web Content Links
          9. Web Editor Names
          10. Website Statistics
        20. Privacy Statement - Intranet
        21. Get Involved
          1. Basketball
          2. Go Red Day
          3. Good News
        22. Information Desk
          1. Classes Offered by Others
          2. Free Wireless
          3. Maps
        23. Learning
        24. Money
        25. News
        26. Of Interest
        27. Quick Access
        28. Resources
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